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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,032 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,032 Reviews of Randy Kuehl Honda

August 14, 2021

I really enjoyed giving Breck my business. Sales process was fast and well designed for the type of buyer we were. Great experience overall. We love our Hondas. More

by SLUG1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breck Calame, Ray Krauss, Jason Tedford
August 14, 2021

Service has been extremely accommodating for the 30 Service has been extremely accommodating for the 30 years we’ve been dealing with Randy Kuehl, which is why we keep buying Hondas there. More

by eilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Busch, John Geiger
August 12, 2021

Excellent professional service. Took car in for factory recall service and fan not working. Told them I was in no hurry to get it done because I had another vehicle to drive. It was done quickly and, alt More

by krazeekatbird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger, Blake Jones
August 12, 2021

Car was there for three days, as they had to wait for parts. They didn't offer a loaner or discount my bill to compensate for my inconvenience. More

by Chris T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Jones
Aug 13, 2021 -

Randy Kuehl Honda responded

Hello Chris T, Sorry for the inconvenience. During this tumultuous time we have been doing our best to keep up on the parts supply situation from American Honda and continue to have parts cross shipped from other Honda warehouses. Also, back ordered parts are a reality that we are faced with ongoing. We do have two service loaners that continue to be in short supply as a result of the aforementioned parts situation from American Honda. We appreciate your understanding during this compromised supply chain situation and hope to see you in the future for your vehicle repair needs. Thank you Paul Thulin Parts and Service Director

August 12, 2021

We met with Chris about a new van, he was very knowledgeable and low pressure. We described what we were looking for and he gave us options that fit our needs. The whole process was painless and h More

by PENICK.CHRISTIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Kaegbein
August 12, 2021

RKH made the process to finding my daughters first car easy and hassle free. I would recommend Chris, Nate, and the entire RKH team to anyone looking for a new Honda or great used car. Don’t look anywhe More

by jcsodey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Kuehl, Christopher Kaegbein
August 12, 2021

I was able to get an appointment with a drop off time I wanted. Staff was friendly and helpful as always. Price for service was fair, I will be back. More

by Corncob01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Busch, John Geiger
August 11, 2021

Clean, offer great tips, and friendly. I've never been here before for service as I've heard bad things about the service department, but I as pleasantly surprised. More

by Khaugen05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Busch
August 11, 2021

Check I was very quick, service rep was friendly. Waiting area was clean and our Car was was done very quickly as well. Pleasant experience. More

by pausterlau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
August 11, 2021

Service Department fit in our Pilot for an oil change right away, and we were able to get some errands run while it was being worked on. It was ready when we got back, including a nice wash. Thanks! More

by JEFF.KUEHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
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