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Randy Kuehl Honda

Cedar Rapids, IA

4.7
5,099 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,099 Reviews of Randy Kuehl Honda

September 15, 2021

The service department always does a great job! They are a pleasure with which to work! More

by DEDGOLFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McCuskey, John Geiger, Blake Jones
September 14, 2021

We had an expensive repair performed only to find out two days later that they did the repair incorrectly. We were barely able to drive the car back to the dealership. Upon diagnosis the dealer failed to s More

by JANSWIT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Busch
Oct 15, 2021 -

Randy Kuehl Honda responded

We do apologize for the inconvenience you endured and ultimately a "soft seated" wire harness connector was the cause. Thank you for your response and would like to send you a complimentary oil change coupon. Please call me if you would like to accept and I will mail a coupon to you. Thank you. Paul Thulin Parts and Service Director Randy Kuehl Honda Cars

September 14, 2021

New and Clean dealship. The service is very efficient with quality work. The waiting area has free water/coffee and snack. More

by HCLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Busch
September 13, 2021

Service was fast, friendly, and thorough. They even remembered my husband who had not been part of the process this time, but scheduled my oil change the last time I was there. Thank you Randy Kuehl fo More

by kschwicht
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Busch, David McCuskey
September 13, 2021

Their salesman Mark was really knowledgeable and friendly. I went there and told him what I was looking for and what my price range was. He didn't BS like some other salesman at other dealerships di More

by Dulce.mtz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, Jason Tedford, Mark McGlumphry
September 11, 2021

Beautiful modern dealership quick service, nice waiting area with water and coffee available and clean restrooms. We wear covid masks when the staff worked with us they wear masks also. More

by drham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
September 10, 2021

Outstanding salesmanship and customer service! Chris George was the number one reason we came to Randy Kuehl in the first place. Chris hooked us up with Chapin. Great people to work with. Best buying ex More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, Jason Tedford, Mike Marsack, Chris George
September 10, 2021

Chanin Dirks did a great job explaining all of the features of our new car, no pressure or hassle! Great experience! Will definitely come here again! More

by platapusk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks
September 10, 2021

Changing and Chris were great to work with. Very knowledgeable and caring about our wants and needs. Best car buying experience we've ever had. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, Jason Tedford, Mike Marsack, Chris George
September 09, 2021

We were very impressed and pleased with the service. We worked with Tim and was very helpful and made the buying process easy and hassle free. They kept their promise on making sure everything was working More

by DYLAN VITTETOE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson
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