
Randy Kuehl Honda
Cedar Rapids, IA
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5,035 Reviews of Randy Kuehl Honda
After picking up my car. reviewing the bill. I didn't realize at the time that they were going to do another oil change. Just had one two weeks prior. ApparentlyPrevious work orders don't show up and sh realize at the time that they were going to do another oil change. Just had one two weeks prior. ApparentlyPrevious work orders don't show up and show what has been done. Otherwise everything is road worthy again. More
The customer service was great and the technician explained at the end every step and any eventually services i might need. Overall i received excellent job. I strongly recommend this services for explained at the end every step and any eventually services i might need. Overall i received excellent job. I strongly recommend this services for friends. Thanks More
Nice car. More than we wanted to pay. Friendly staff. Service department is very helpful! Used them for my old CR-V. Always happy to help. Service department is very helpful! Used them for my old CR-V. Always happy to help. More
Originally I only needed an oil change. But they did a full inspection and fixed other things that needed to be done. They also fixed 3 factory recall items on my 2018 Odyessey. full inspection and fixed other things that needed to be done. They also fixed 3 factory recall items on my 2018 Odyessey. More
200,000 mile maintenance. Found a couple of things that needed attention. We thought the cost was little high. The parking g lot was extremely icy. Not very safe for customers. needed attention. We thought the cost was little high. The parking g lot was extremely icy. Not very safe for customers. More
I started looking at used cars when Christopher Kaegbin posted some nice cars on facebook marketplace and when I showed up to check out the vehicles he didn’t misrepresent the condition of them at all. Tha posted some nice cars on facebook marketplace and when I showed up to check out the vehicles he didn’t misrepresent the condition of them at all. That’s when I knew that I could trust his judgement. Unfortunately the vehicles I was interested in were sold before I could make an offer myself. After looking at several car dealerships I decided check with him on a newer vehicle that was still in my budget and it didn’t take long. The first one I really liked and am very happy with my purchase. I also love the extended warranty I purchased! Bumper to bumper 150,000 mile warranty no year expiration! Will definitely think about a new purchase next time with these folks! More
We had a great experience through the process of shopping for and purchasing our new to us vehicle. Everyone was so nice, friendly, and helpful. We will be back the next time we are in the market! for and purchasing our new to us vehicle. Everyone was so nice, friendly, and helpful. We will be back the next time we are in the market! More
It's hard to answer yes or no to "Would you recommend this dealership", as I am unsure but was forced to a YES or NO). To start on a positive note, Breck was kind and very helpful. This was my first Ho this dealership", as I am unsure but was forced to a YES or NO). To start on a positive note, Breck was kind and very helpful. This was my first Honda buying experience, and I was a bit disappointed. I usually go to Dave Wright, where my family has purchased 4 vehicals and been pleased with the friendly service. I was disappointed with my Honda buying experience. Not sure how to explain exactly, but didn't feel I was a valued customer. The Financial manager was not interested in how our business could support your business through communication and rudely dismissed my comment about Hands Up (sad). At the point of trying to determine whether leasing or paying outright was better, he was (in my opinion) rude during the final part of the process. Honestly, but sure I even received a fair deal. I experienced buyer's remorse for the first time in a long time. More
My experience in one word: convenient! This was my first car buying experience and even more interesting during the pandemic. I was able to do everything online and over the phone in a way I was comfortable car buying experience and even more interesting during the pandemic. I was able to do everything online and over the phone in a way I was comfortable with but not confused by. I enjoyed this method of getting things squared away, but I’m sure they’re just as helpful for an in-person experience. No pressure and great help, which is just what I was looking for. Awesome! More
I brought my Ridgeline in because of a safety recall on the Tonneau cover. Scheduling, drop-off and pick all went very smooth. John my contact was polite and professional. This was my first visit to the ne the Tonneau cover. Scheduling, drop-off and pick all went very smooth. John my contact was polite and professional. This was my first visit to the new location. It was easy to get to and it was clean and well organized. All in all it was a good experience. More