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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,035 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,035 Reviews of Randy Kuehl Honda

January 08, 2021

Blake at Randy Kuehl was great at explaining all of the work that needed to be done, and keeping us updated on the progress. When the technician found an additional safety issue, they were quick to call u More

by TOPFFAMILY2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Jones
January 06, 2021

Our recent service experience at Randy Kuehl Honda was excellent. The service dept was helpful and was great to work with. We had the headlamps replaced on our 2007 CR-V and the Parts Dept helped to find More

by SEEDORFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Knutson, Chris Busch
January 06, 2021

Very pleasant auto purchase experience, not your normal auto dealer. Crazzzzzzy Chris was very helpful and knowledgeable. There was no pressure, he listened to exactly what I was looking for and delivered. More

by ROBINOCHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Kaegbein, Wes Skow, Mike Marsack, Jameson Linn
January 06, 2021

My husband and I had a great experience working with Tim on the purchase of a new Pilot. Friendly, provided great information and made the stressful car buying experience easier. More

by TAMMYOBRIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob in detailing, Tim Carson, Mike Marsack, Jameson Linn
January 06, 2021

Had a fabulous experience. Ian the service tech did a drive along with us to make sure he understood our issue. Fixed perfectly before the day was even over! We are so pleased with the service. Ian was f More

by SCOTTBAUERCAMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian, David McCuskey, John Geiger
January 06, 2021

I am very pleased with your service. Although I live in Iowa City, I always drive to your service center to have my cars serviced. In addition, I bought one two Honda Accord cars from your car dealer. You More

by ZHENDONG-JIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thulin, Chris Busch, John Geiger, Blake Jones
January 05, 2021

Kevin approached the sale with thoughtfulness and care. He was flexible and responsive, I’m working through my questions and exploring a variety of options. More

by ajwhawkeye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goulding
January 05, 2021

Great dealership! It was very easy and clear from the start. I knew what I wanted, but wasn’t sure on when my bank would be ready. Jeff Moss my salesman reached out to me right away and got a couple vehi More

by COREY.HANNAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tedford, Jameson Linn
January 04, 2021

They change some parts, but the emergency break still not working as they should. Now is making new noises. Other thing is the “ceramic coating” that they applied does not work either. All the bugs sticks More

by LUISJOSE7712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Geiger
Jan 04, 2021 -

Randy Kuehl Honda responded

Luis, Thanks for communicating with us so we can correct this issue. I was informed there was some debris in the road that compromised the parking brake. We would be happy to take a look at the issue you are experiencing. There are warranties that apply along with the ceramic coating so I would like to address this issue also and try to resolve. I will call you to schedule a time for you to bring in the vehicle and look forward to hearing from you soon! Just left you a message on your cell phone to schedule an appointment. Please return the call. Thank you Paul Thulin Parts and Service Director

January 03, 2021

The service on my CRV was very good. I was uncomfortable that another person in the waiting area was not wearing a mask, even though he was keeping some distance it bothered me. I have a compromised system More

by SUE.EWOODER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McCuskey
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