Randy Kuehl Honda

very friendly and professional. John was very professional.Answered all questiions and even found three recalls that were still open and took care of them at same appointment. John was very professional.Answered all questiions and even found three recalls that were still open and took care of them at same appointment. Thank You More

Great experience. Very helpful and willingness to help and answer all our questions. Didn’t feel pressured. Quick and easy. Love our new Honda Pilot. and answer all our questions. Didn’t feel pressured. Quick and easy. Love our new Honda Pilot. More

I purchased a 2020 CRV EXL from this dealership recently and the process could not have been easier. Due to Covid everything was done via email or over the phone and they even dropped my car off to my drive and the process could not have been easier. Due to Covid everything was done via email or over the phone and they even dropped my car off to my driveway. Wes was quick to respond to all communications and I never felt pressured to buy. I highly recommend. More

Chanin Dirks great to work with We were considering a CR-V among other small SUV's, and Chanin made our decision easy without too much pressure; gave us time and space, and was very We were considering a CR-V among other small SUV's, and Chanin made our decision easy without too much pressure; gave us time and space, and was very accessible to answer questions. This is my 6th Honda (after a break with another brand that I also liked). We would highly recommend Honda, Randy Kuehl Honda, and Chanin Dirks. More

My first ever Honda purchase and I have to say you've My first ever Honda purchase and I have to say you've made a lifelong customer! Wes, our salesman, Dan, the sales mgr and Mike, the financial consult My first ever Honda purchase and I have to say you've made a lifelong customer! Wes, our salesman, Dan, the sales mgr and Mike, the financial consultant were all an absolute pleasure- professional, friendly and knowledgeable. We never felt pressured or uneasy with process. They all respected our concerns, our wants, and our time! We were in and out- confident in our purchase! 5 star rating all around- thank you guys! More

Tim was great. Worked with us throughout process. Made sure we were comfortable with buying process. Walked us through each step of the way. Highly recommend. sure we were comfortable with buying process. Walked us through each step of the way. Highly recommend. More

Service was ok. But if you would of check the wipers on my wife’s car you would of notice. She needed a back wiper my wife’s car you would of notice. She needed a back wiper More

CR-V timing chain and cam shaft maintenance First, I will say that I will not rate the quality of the work because the longevity will determine that. So far, though, I haven't had any issues. First, I will say that I will not rate the quality of the work because the longevity will determine that. So far, though, I haven't had any issues. I thought that Blake did a good job of keeping me informed of the progress of the diagnosis/maintenance on the first day, 6/2. He seemed to understand my need to get my car back ASAP and even offered a 10% discount on the cost of the maintenance, which was going to be close to $2500. The second day, 6/3, the communication was not that smooth. Not sure what happened there, but I know when I called, Blake was not there and I had the distinct impression that there was not a clear cut service manager that I was to deal with. I didn't hear anything from anyone on the 2nd day until the afternoon and I had to make the first contact. There certainly wasn't any urgency to get my car back to me any sooner than the end of the day. Also, I found out the evening after picking up my car that the 10% discount offered by Blake did not include the cost of the cam shaft, which cost around $750. When I called to ask about that early the following week he offered a reason, which I don't recall exactly, but it had something to do with no labor on that part. Whatever it was, it seemed pretty weak. When I picked up my vehicle, I was told that the issues that warranted the cam shaft replacement was going too long in between oil changes. When I bought the car at Randy Kuehl, there wasn't any mention of needing to change the oil more frequently than the recommended 10,000 miles, which I did diligently, and exclusively at Randy Kuehl for the first 120,000 miles. It has only been in the last 60,000 - 70,000 miles that I have been getting the oil changed before 5,000 miles. If there are long term issues with following the manufacturers recommended maintenance schedule, they should either change the guidance or inform the customer of different recommendations at the time of purchase. Overall, I thought that Blake was very good to deal with and was willing to take the time to talk with me and go over all the problems in detail. I only dealt with John a short time when I picked up my vehicle but he was able to answer all the remaining questions that I asked. I would still use the service department in the future for major issues. More

Tim Carson did a fantastic job with us on are last two Honda Honda has a very nice New place for selling cars and trucks. Tim Carson took care of us and he was really super kind man. Honda has a very nice New place for selling cars and trucks. Tim Carson took care of us and he was really super kind man. More

My CRV needed a new starter and oil change. Worked with John Geiger who has always been excellent to work with. Got my CRV in and serviced within a day and in great working condition again. Always apprec John Geiger who has always been excellent to work with. Got my CRV in and serviced within a day and in great working condition again. Always appreciate the professionalism, kindness and great service I receive at Randy Kuehl Honda. More