Randy Kuehl Honda

Service on CRV good, Saftey guidlines not good Your mechanics were on point with taking care of our vehicle. I appreciate the honesty of what was needed and how to best listen to car for anything e Your mechanics were on point with taking care of our vehicle. I appreciate the honesty of what was needed and how to best listen to car for anything else that might need attention. John explained everything very well. What I was most disappointed with is the lack of CDC guidelines: clients were not 6 feet apart, I had to request the counter to be wiped down after another person was using without a mask and was informed my car was not cleaned after service! This is unacceptable and I am concerned for myself and your staff/ family. No one wore masks or gloves. Your company has a great reputation, I would have imagined this part of your business so clients and your staff are safe. Very disappointed. More

I appreciate the willingness of the service team to quickly get on diagnosing the needed repairs, their communication with me about the timeline and cost and promptness off the process. Also, the new quickly get on diagnosing the needed repairs, their communication with me about the timeline and cost and promptness off the process. Also, the new facility is great! More

Efficient - Fair - Friendly Chris accommodated our requests and both sides ended up with a win-win. The Honda team was first-class and very professional. No uncomfortable, hig Chris accommodated our requests and both sides ended up with a win-win. The Honda team was first-class and very professional. No uncomfortable, high-pressure sales techniques. My son and I enjoyed the experience. More

Sales person was nice. Negotiations sucked as typical. I hate the experience every time I buy. We own three Honda’s and each one sucked Sales person was fine hate the experience every time I buy. We own three Honda’s and each one sucked Sales person was fine More

Very efficient and thorough Check in was easy, waiting room comfortable, explanation was clear and concise. The new location is easy to get to and offers opportunity to escape b Check in was easy, waiting room comfortable, explanation was clear and concise. The new location is easy to get to and offers opportunity to escape bad weather. More

Breck was amazing to work with. Very professional and answered all our questions very patiently. He took his time, and made us feel very comfortable. answered all our questions very patiently. He took his time, and made us feel very comfortable. More

Service Dept I called the day befoer about the issue. I talked to 2 different people. Both were very condesending like I did not have a brain in my head. when i we I called the day befoer about the issue. I talked to 2 different people. Both were very condesending like I did not have a brain in my head. when i went in they had the wrong inf on the service form. The person that checked me in did apologize for the phone conversation. Since you have a new facility it would be helpful to be given instructions on where the waiting room, etc is located. More

it was fine I had an oil change and re apply windshield treatment. it was done in a timely matter. Thanks to John for taking me to Fleet Farm while I waited. I had an oil change and re apply windshield treatment. it was done in a timely matter. Thanks to John for taking me to Fleet Farm while I waited. More

Great! My experience was great! I was able to test drive a few cars, and the person who sold my car to me was very kind! He was accommodating to where I want My experience was great! I was able to test drive a few cars, and the person who sold my car to me was very kind! He was accommodating to where I wanted to test drive to, and he was considerate the entire time! More

I have gone to Randy Kuehl for many years, not only to purchase vehicles but for all my service. Their service department actually makes it a pleasant experience! Customer service is obviously a priority purchase vehicles but for all my service. Their service department actually makes it a pleasant experience! Customer service is obviously a priority and it shows! More