Randy Kuehl Honda

oil change and car repair/up keep The past couple years i have brought my Pilot in for oil change's and for routine maintenance on my vehicle. John Geiger is the most honest, knowledge The past couple years i have brought my Pilot in for oil change's and for routine maintenance on my vehicle. John Geiger is the most honest, knowledgeable and respectful mechanic i have ever met. I love how friendly everyone treats you and the quality of work that they provide. Honda also provides quick turn over time so that you dont have to wait around all day for the vehicle to be completed. I will only take my Honda in to this facility because i trust them and the work they do. Thanks John and all the maintenance staff for who you are and what you stand for. More

Great experience, very fast service, was able to close and lease within two days. They delivered the car that I wanted and made the paperwork as painless as possible. and lease within two days. They delivered the car that I wanted and made the paperwork as painless as possible. More

Great team in service dept. They are always quick to help, they remember my name, and always are detailed in how they service my car. help, they remember my name, and always are detailed in how they service my car. More

Nice and Quick Check in was smooth and easy. Chit-chatted about the new facility and when it will open. They got my car in, oil changed, and back out quick. Check in Check in was smooth and easy. Chit-chatted about the new facility and when it will open. They got my car in, oil changed, and back out quick. Check in and check out staff did a great job, as do all the staff there in the service bay. All three guys I spoke with were knowledgeable and friendly. Nice work! More

Let me tell you Chanin is the best. He was very patient and explained things for us to understand to help us make the right choice. Best experience ever. I got what I wanted couldn’t be happier. We’ll be b and explained things for us to understand to help us make the right choice. Best experience ever. I got what I wanted couldn’t be happier. We’ll be back! More

I called in a spoke to Wes Skow who had my car ready to go. When working the deal the sales manager tried to put me into a different car even though I was pre-approved with my bank. It seemed to really fru go. When working the deal the sales manager tried to put me into a different car even though I was pre-approved with my bank. It seemed to really frustrate the staff that I didn’t want to finance with their bank. More

DONE with this dealership! I called to let them know I had a nail in my tire and would likely need a replacement based on where it was located. I was told they needed to call Ho I called to let them know I had a nail in my tire and would likely need a replacement based on where it was located. I was told they needed to call Honda corporate to verify that they would cover it (under my lease). They called me back the same day and got me in later that week. When I brought my car in they questioned me 3 times as to whether there was actually a nail and if I gave them the right tire location. After I showed them the photo they finally "found" it. I'm still not convinced they saw it themselves -which to me indicated that it fell out or broke off. They had to then file a claim for the tire to be paid for (again under the lease agreement). I wasn't told that that would be a part of the process but was patient and understanding. After sitting in the waiting area for an hour and half I was told I had two options - I could get a ride from them to somewhere or I could leave with my car because they weren't getting a response on the claim. I asked if they could put my spare tire on for me so and was told no because it would be too much work. It took over 24 hours to hear back about the claim being processed. Then when called to schedule the appointment I was told there was no loaner car for me to take so that quickly limited when I could get this repaired. Long story short - I wasted a lot of time at this service center and got an apology for the delay or any of the other issues. I have a new tire thankfully but the lack of initiative to try and push the claim through or the warning that a claim would need to be filed just is poor customer service. When a rep called to follow up on the service and I told him this story he brushed it off and didn't seem to care a bit. I'm not thrilled with how I was treated during this at all. More

Wes and Jason were awesome! The car has been good so far. I do wish service would have looked at the brakes a little better, but so far, so good! I do wish service would have looked at the brakes a little better, but so far, so good! More

Went the extra mile We checked out Randy Kuehl Honda for the first time and weren't disappointed. We only needed an oil change and arrived within an hour of closing. Ou We checked out Randy Kuehl Honda for the first time and weren't disappointed. We only needed an oil change and arrived within an hour of closing. Our service advisor noticed that there was a recall on our vehicle and knowing that we were from 2 hours away, went ahead and took care of it, even though it meant staying past closing time. More

Very smooth purchased I appreciate Breck Calame for excellent customer service. He was very helpful and kind and he explained the new features on this new 2020 Accord. I appreciate Breck Calame for excellent customer service. He was very helpful and kind and he explained the new features on this new 2020 Accord. Thank You. More