
Randy Kuehl Honda
Cedar Rapids, IA
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5,035 Reviews of Randy Kuehl Honda
Good experience, as usual I would have given a 5, except that we were told of a caliper needing fixed that was just fixed a year ago. Otherwise, it's all good. I would have given a 5, except that we were told of a caliper needing fixed that was just fixed a year ago. Otherwise, it's all good. More
Great Experience Hands Down we were impressed and happy with our experience purchasing our van. All of our questions were answered. Tim kept us engaged and explained Hands Down we were impressed and happy with our experience purchasing our van. All of our questions were answered. Tim kept us engaged and explained everything through. The employee's all engaged with our four year old that waited patiently while we did paper work etc. More
Great price and great people! Wes was a great salesman! He was very respectful and helped us out a lot and Was very quick to answer any questions we had! Wes was a great salesman! He was very respectful and helped us out a lot and Was very quick to answer any questions we had! More
Great dealership!! We are very happy with Channin our salesman. He is always very friendly and helpful when purchasing a vehicle. We are very happy with the trade in val We are very happy with Channin our salesman. He is always very friendly and helpful when purchasing a vehicle. We are very happy with the trade in value we were given on our used car. This is a wonderful dealership to purchase a car from. More
Minor recall/oil change/tire rotation All service was performed as expected, no issues or concerns at all, it was very timely and in fact the vehicle was ready 3-4 hours sooner than expect All service was performed as expected, no issues or concerns at all, it was very timely and in fact the vehicle was ready 3-4 hours sooner than expected which worked out well More
Great Experience Great car and deal. Everyone was incredibly nice and helped with all my questions. The process was very simple and they were a great help every step o Great car and deal. Everyone was incredibly nice and helped with all my questions. The process was very simple and they were a great help every step of the way. More
Friendly & not pressure. Sales person was quick to greet me & help show cars I was interested in. He answered questions and showed knowledge of the various models on hand. Sales person was quick to greet me & help show cars I was interested in. He answered questions and showed knowledge of the various models on hand. More
2016 CRV I purchased a 2016 CRV on 8/17/19. I 1st looked at & drove it on 8/14. The salesman was friendly, knowledgeable. On 8/16, I brought my uncle to loo I purchased a 2016 CRV on 8/17/19. I 1st looked at & drove it on 8/14. The salesman was friendly, knowledgeable. On 8/16, I brought my uncle to look at it. He tried to negotiate a lower price for me. Isn’t that expected when buying a car? The salesman’s attitude changed immediately & became defensive. His mgr came out & was kind of a jerk saying “well we’re priced competitively.” I’m a single mom just trying to save some money. They took off a whopping $400, as well as an empty tank of gas. A few days later I noticed one of the key pfabs had a low battery so I took it in & asked for it to be replaced. Same salesman said “sure, they’re $8.27.” I had just paid CASH 4 days earlier for this vehicle & he wants $8? Nope! He had to talk to “Mr. Randy Kuehl himself” to allow them to cover that. It’s the principle of this that irritates me. I did buy the extended warranty. The service dept was great, changed the battery in a few seconds & had me on my way. I love my vehicle but I will not buy from this dealership again. And the day I picked up my vehicle, the salesman I bought from had me complete this same survey while he sat next to me in the car. No pressure there. And yes, my comments now are quite different! Mike Marshak was outstanding (he was the guy that did the actual paperwork with me). He was patient, friendly & honest. More
Quick service Very through check on my CRV. Received a call on my brakes and was given a cost figure before they did the work. 127,780 miles and this was the first Very through check on my CRV. Received a call on my brakes and was given a cost figure before they did the work. 127,780 miles and this was the first service done on the car...beside oil and tires. Love my CRV!! More
New car Wes was nice. Super nice to work with, not pushy, and will let you test drive however many cars you need to make a decision on your own. Wes was nice. Super nice to work with, not pushy, and will let you test drive however many cars you need to make a decision on your own. More