
Randy Kuehl Honda
Cedar Rapids, IA
Filter Reviews by Keyword
By Type
5,044 Reviews of Randy Kuehl Honda
Honda odyssey Nick was very helpful and didnt push us too much when we told him we would contact him when we were ready to purchase. A very genuine person. Nick was very helpful and didnt push us too much when we told him we would contact him when we were ready to purchase. A very genuine person. More
Oil Change I got the usual great service from David McCuskey. He was able to get me an appointment on short notice before we left for a trip. David remembers my I got the usual great service from David McCuskey. He was able to get me an appointment on short notice before we left for a trip. David remembers my name and treats me with great respect. I get the same treatment from Jon. I never dread going into he service department. More
I purchased a 2019 CRV. I was very pleased that as a woman coming in to trade for a new CRV, I was treated with respect and give a fair deal. I was very pleased that as a woman coming in to trade for a new CRV, I was treated with respect and give a fair deal. More
30000 Mile Service I initially made the appointment via the website for Randy Kuehl Honda. Due to the information that I had entered, I received a call indicating that t I initially made the appointment via the website for Randy Kuehl Honda. Due to the information that I had entered, I received a call indicating that the 30000 mile service encompasses other things that I had indicated I needed with the service. We scheduled the appt. for 11:00 as that worked into my schedule; the person on the phone indicated that it takes a long time and first thing in the morning would be best. That didn't work for me so we scheduled. Day of service, I was again reminded of the time it takes and that staff go to lunch for a full hour from 12:00 -- 1:00. I was offered option of waiting or shuttle to place of my choice. I waited; got wifi passwrod and worked the entire time with David checking on me about every hour to see if I needed shuttle or not. At the end, he went over the list of things that had been done, asked if I had any questions (I had none), and indicated that I would pay at the window. The whole experience was just fine--exactly what I expected. More
wonderful no pressure service I bought the Honda over the phone and couldn't be happier.last used one lasted over 6 yrs and I know this one will too! Thank-you All at Randy Kuehl I bought the Honda over the phone and couldn't be happier.last used one lasted over 6 yrs and I know this one will too! Thank-you All at Randy Kuehl More
Diamond Fusion plan Had a cracked windshield covered under the Diamond Fusion plan and the service department made it very easy to take care of from start to finish. Had a cracked windshield covered under the Diamond Fusion plan and the service department made it very easy to take care of from start to finish. More
review of Honda Pilot I bought. I purchased a Honda Pilot from Channin Dirks. The vehicle was fairly priced and he was very personable, honest and easy to deal with. I have purchased I purchased a Honda Pilot from Channin Dirks. The vehicle was fairly priced and he was very personable, honest and easy to deal with. I have purchased several cars from him and they all have been quality vehicles and I had very few problems with any of them. I will certainly continue to buy more vehicles from him in the future. More
Quick service Upon arrival was greeted immediately with a friendly smile and then the service on my vehicle began. The service required was to replace a car tire a Upon arrival was greeted immediately with a friendly smile and then the service on my vehicle began. The service required was to replace a car tire and reset all of the car alerts which they estimated to take a half hour to forty five minutes. They completed the job in less than a half hour. Great job and got me out of there very quickly. Thanks More
problem was not resolved i had 2 problems; one was with a leaking axle and the other was recommended tire replacement. i am getting a lot of noise either from the front tires i had 2 problems; one was with a leaking axle and the other was recommended tire replacement. i am getting a lot of noise either from the front tires or the front axle. i will have to return tp get it resolved. More
Good experience, as usual I would have given a 5, except that we were told of a caliper needing fixed that was just fixed a year ago. Otherwise, it's all good. I would have given a 5, except that we were told of a caliper needing fixed that was just fixed a year ago. Otherwise, it's all good. More