
Randy Kuehl Honda
Cedar Rapids, IA
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5,031 Reviews of Randy Kuehl Honda
30000 Mile Service I initially made the appointment via the website for Randy Kuehl Honda. Due to the information that I had entered, I received a call indicating that t I initially made the appointment via the website for Randy Kuehl Honda. Due to the information that I had entered, I received a call indicating that the 30000 mile service encompasses other things that I had indicated I needed with the service. We scheduled the appt. for 11:00 as that worked into my schedule; the person on the phone indicated that it takes a long time and first thing in the morning would be best. That didn't work for me so we scheduled. Day of service, I was again reminded of the time it takes and that staff go to lunch for a full hour from 12:00 -- 1:00. I was offered option of waiting or shuttle to place of my choice. I waited; got wifi passwrod and worked the entire time with David checking on me about every hour to see if I needed shuttle or not. At the end, he went over the list of things that had been done, asked if I had any questions (I had none), and indicated that I would pay at the window. The whole experience was just fine--exactly what I expected. More
wonderful no pressure service I bought the Honda over the phone and couldn't be happier.last used one lasted over 6 yrs and I know this one will too! Thank-you All at Randy Kuehl I bought the Honda over the phone and couldn't be happier.last used one lasted over 6 yrs and I know this one will too! Thank-you All at Randy Kuehl More
Diamond Fusion plan Had a cracked windshield covered under the Diamond Fusion plan and the service department made it very easy to take care of from start to finish. Had a cracked windshield covered under the Diamond Fusion plan and the service department made it very easy to take care of from start to finish. More
review of Honda Pilot I bought. I purchased a Honda Pilot from Channin Dirks. The vehicle was fairly priced and he was very personable, honest and easy to deal with. I have purchased I purchased a Honda Pilot from Channin Dirks. The vehicle was fairly priced and he was very personable, honest and easy to deal with. I have purchased several cars from him and they all have been quality vehicles and I had very few problems with any of them. I will certainly continue to buy more vehicles from him in the future. More
Quick service Upon arrival was greeted immediately with a friendly smile and then the service on my vehicle began. The service required was to replace a car tire a Upon arrival was greeted immediately with a friendly smile and then the service on my vehicle began. The service required was to replace a car tire and reset all of the car alerts which they estimated to take a half hour to forty five minutes. They completed the job in less than a half hour. Great job and got me out of there very quickly. Thanks More
problem was not resolved i had 2 problems; one was with a leaking axle and the other was recommended tire replacement. i am getting a lot of noise either from the front tires i had 2 problems; one was with a leaking axle and the other was recommended tire replacement. i am getting a lot of noise either from the front tires or the front axle. i will have to return tp get it resolved. More
Good experience, as usual I would have given a 5, except that we were told of a caliper needing fixed that was just fixed a year ago. Otherwise, it's all good. I would have given a 5, except that we were told of a caliper needing fixed that was just fixed a year ago. Otherwise, it's all good. More
Great Experience Hands Down we were impressed and happy with our experience purchasing our van. All of our questions were answered. Tim kept us engaged and explained Hands Down we were impressed and happy with our experience purchasing our van. All of our questions were answered. Tim kept us engaged and explained everything through. The employee's all engaged with our four year old that waited patiently while we did paper work etc. More
Great price and great people! Wes was a great salesman! He was very respectful and helped us out a lot and Was very quick to answer any questions we had! Wes was a great salesman! He was very respectful and helped us out a lot and Was very quick to answer any questions we had! More
Great dealership!! We are very happy with Channin our salesman. He is always very friendly and helpful when purchasing a vehicle. We are very happy with the trade in val We are very happy with Channin our salesman. He is always very friendly and helpful when purchasing a vehicle. We are very happy with the trade in value we were given on our used car. This is a wonderful dealership to purchase a car from. More