Randy Kuehl Honda

Always excellent service I have bought 3 vehicles from Randy Kuehl Honda, and have been extremely happy with all three of them. Chanin Dirks is our go-to guy for every vehicle I have bought 3 vehicles from Randy Kuehl Honda, and have been extremely happy with all three of them. Chanin Dirks is our go-to guy for every vehicle, and is extremely knowledgeable about all of the vehicles. He has worked with us to find vehicles to fit our price range multiple times, and was able to fit us into his schedule at the last minute to try out a brand new Honda Pilot. Living outside of the area, he communicated with me frequently between our initial interest and our purchase, and we were able to finish most of the legwork of the purchase before we stepped back into the dealership. More

Third Honda Great job explaining electronics. Very informative I learned More than ever before at any dealership with special needed internet expertise. I’m g Great job explaining electronics. Very informative I learned More than ever before at any dealership with special needed internet expertise. I’m glad that I got mycarhere! Thanks More

Efficient process without making it an all-day event. Tim C. knew the features of the vehicles and presented options for our price range. He was respectful and offered a low-pressure sales experience. J Tim C. knew the features of the vehicles and presented options for our price range. He was respectful and offered a low-pressure sales experience. Jason T. in finance was helpful and knowledgeable making the paperwork part of the deal easy. More

Service didn't do anything to resolve my 3 concerns. Called the day before i was to arrive. I was told to put the keys and a note with my name and phone number in a provided envelope in the box at the s Called the day before i was to arrive. I was told to put the keys and a note with my name and phone number in a provided envelope in the box at the service door. I arrived with the vehicle before service hours. I found the box however there were no empty envelopes so i left the keys and my note in the box. I had told the service advisor that i was to leave the vehicle for the entire day. I called mid morning to see how they were doing and was told they didn't see my keys etc. because i didn't drop them into the correct slot. The service advisor found the keys and said they would try to get in looked at yet that day. I called back later and they looked at the vehicle but didn't resolve any of my 3 concerns and that i would need to bring the vehicle back sometime with a better explanation of my service needs. I never talked to anyone else or was permuted to explain to anyone else except the service advisor who didn't seem to have much product knowledge. All in all, the day was a waste for me and my drive from Waterloo. More

Great buying experience This was the best car buying experience that we've had in a long time. Tim was great - very knowledgeable, low pressure and upfront about everything. This was the best car buying experience that we've had in a long time. Tim was great - very knowledgeable, low pressure and upfront about everything. Felt like they were interested in making a deal that was good for all parties involved. Would recommend the dealership without reservations. More

Helpful and diligent service Chanin made sure that I was knowledgeable of what specifics each of the cars I was interested in featured. He and the entire staff were friendly and c Chanin made sure that I was knowledgeable of what specifics each of the cars I was interested in featured. He and the entire staff were friendly and courteous, providing as stress free of a car buying experience as possible. More

air conditioning issues on my Honda Civic Hybrid Called day before, they were able to get my car in the next morning before I left on vacation. Absolutely best service ever! I'm thinking of purchas Called day before, they were able to get my car in the next morning before I left on vacation. Absolutely best service ever! I'm thinking of purchasing my next Honda from this dealer! More

Pleasant and encouraging from beginning to end Ron was an engaging presence. He made me feel that my time at the the dealership was well spent. He had a great sense of humor which puts a person a Ron was an engaging presence. He made me feel that my time at the the dealership was well spent. He had a great sense of humor which puts a person at ease during the process of making a decision. I did not feel pressure as I have in buying a car in the past, but rather an informative session to answer all my questions and to most certainly welcome any others. After buying the CR-V, I knew that I could drop back for any questions or just to say "hi". A truly rewarding experience. More

Top notch dealership Two years ago, I went out of my way to drive to Cedar Rapids to get my Honda Civic. The workers at Randy Kuehl were very helpful, and we were able to Two years ago, I went out of my way to drive to Cedar Rapids to get my Honda Civic. The workers at Randy Kuehl were very helpful, and we were able to find a deal that fit my budget. This time around, it was my wife's turn, and we once again made the trip to Cedar Rapids. I was happy to be a returning customer, because I knew I would get the best deal available for a quality uses vehicle. More

Fast and efficient service! The staff does a great job! Front desk explains what is being done and how much it will cost. I came in for an oil change and tire rotation but after The staff does a great job! Front desk explains what is being done and how much it will cost. I came in for an oil change and tire rotation but after looking at my tires, they told me I didn't need a rotation. Some places wouldn't have done that so I appreciate the honesty! More