Randy Kuehl Honda

Honda odyssey Nick was very helpful and didnt push us too much when we told him we would contact him when we were ready to purchase. A very genuine person. Nick was very helpful and didnt push us too much when we told him we would contact him when we were ready to purchase. A very genuine person. More

New 2019 CR-V Purchase I recently bought a new 2019 CR-V from Kuehl Honda. The staff at Kuehl made the purchase process easy and enjoyable. Thanks go to Chris Kaegbein in I recently bought a new 2019 CR-V from Kuehl Honda. The staff at Kuehl made the purchase process easy and enjoyable. Thanks go to Chris Kaegbein in Sales, Jason Tedford and Mike Marsack in Finance, plus Dan Quinby in Management. I got a good deal, and they remembered my preferences from a prior purchase, which made the process easy. This dealership continues to earn my business. More

service resolved left over problem i had multiple problems. Replacing the 2 remaining old tires fixed the noise problem. i had a problem with the prices but was willing to pay extra for i had multiple problems. Replacing the 2 remaining old tires fixed the noise problem. i had a problem with the prices but was willing to pay extra for the result. More

Battery Replacement I stopped by Randy Kuehl Monday morning, because my Civic would not start at home, had to get a jump to get it going. Without an appointment, the I stopped by Randy Kuehl Monday morning, because my Civic would not start at home, had to get a jump to get it going. Without an appointment, the service department checked my battery, found that it did not pass the requirement . They had a new battery installed and I was on my way in less than an hour. Great job! Thank you for your prompt attention. Bonnie Roth More

2019 Ridgeline purchase Friendly and helpful throughout process. Gave lots of options and information and answered all our questions. Fair price and finance was just as h Friendly and helpful throughout process. Gave lots of options and information and answered all our questions. Fair price and finance was just as helpful..and no hidden/mystery fees to haggle about! More

Service techs should have resolved my problem sooner I usually really like the service I get from Randy Kuehl Honda. This time I am more frustrated. For at least the past 1-1/2 years I have had a problem I usually really like the service I get from Randy Kuehl Honda. This time I am more frustrated. For at least the past 1-1/2 years I have had a problem with a Check Tire Pressure warning light, usually at the LEAST convenient times. Because the frequency of the message was increasing, I have taken the car in three times to ask about it. Each time I was reassured that my tires were fine (and they didn't want to recommend new tires that I didn't need, which I appreciate). The 3rd time, the technician stated that Honda's sensors are just particularly sensitive. BUT, they were NOT this sensitive for the first five years I owned the car! It has now been happening as often as every two weeks, so I called Paul Thulin, the service manager, to complain. *I* wondered if the sensor might need to be replaced. He had me bring in the car for a day and: voila'! The sensor has a leak. It cost me $189, and no offer of a discount, and why was it ME who had to suggest that solution? Someone should have checked on that when I first took the car in. More

Oil Change I got the usual great service from David McCuskey. He was able to get me an appointment on short notice before we left for a trip. David remembers my I got the usual great service from David McCuskey. He was able to get me an appointment on short notice before we left for a trip. David remembers my name and treats me with great respect. I get the same treatment from Jon. I never dread going into he service department. More

I purchased a 2019 CRV. I was very pleased that as a woman coming in to trade for a new CRV, I was treated with respect and give a fair deal. I was very pleased that as a woman coming in to trade for a new CRV, I was treated with respect and give a fair deal. More

wonderful no pressure service I bought the Honda over the phone and couldn't be happier.last used one lasted over 6 yrs and I know this one will too! Thank-you All at Randy Kuehl I bought the Honda over the phone and couldn't be happier.last used one lasted over 6 yrs and I know this one will too! Thank-you All at Randy Kuehl More

30000 Mile Service I initially made the appointment via the website for Randy Kuehl Honda. Due to the information that I had entered, I received a call indicating that t I initially made the appointment via the website for Randy Kuehl Honda. Due to the information that I had entered, I received a call indicating that the 30000 mile service encompasses other things that I had indicated I needed with the service. We scheduled the appt. for 11:00 as that worked into my schedule; the person on the phone indicated that it takes a long time and first thing in the morning would be best. That didn't work for me so we scheduled. Day of service, I was again reminded of the time it takes and that staff go to lunch for a full hour from 12:00 -- 1:00. I was offered option of waiting or shuttle to place of my choice. I waited; got wifi passwrod and worked the entire time with David checking on me about every hour to see if I needed shuttle or not. At the end, he went over the list of things that had been done, asked if I had any questions (I had none), and indicated that I would pay at the window. The whole experience was just fine--exactly what I expected. More