
Randy Kuehl Honda
Cedar Rapids, IA
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5,027 Reviews of Randy Kuehl Honda
Great Service I have always trusted the staff at Randy Kuehl. I service my van when it is needed and have 196,000 miles on it and it is still running great. I have always trusted the staff at Randy Kuehl. I service my van when it is needed and have 196,000 miles on it and it is still running great. More
Great Experience We had a great experience purchasing our new Honda Odyessy. Chanin Dirks was great, he was friendly and very professional. He was very knowledgeable We had a great experience purchasing our new Honda Odyessy. Chanin Dirks was great, he was friendly and very professional. He was very knowledgeable about the Odyessy. He took the time to explain many details within the vehicle to make sure I felt comfortable before driving off the lot. I would defiantly work with Chanin Dirks again. More
Comfortable Dealings My dealings with Tim Carson were the most comfortable experience I ever with car sales. He listened our needs, and provided Civic coupe that checked My dealings with Tim Carson were the most comfortable experience I ever with car sales. He listened our needs, and provided Civic coupe that checked off most of boxes. I have a friend who recommended Honda, and I would recommend Tim Carson at Randy Kuehl Honda. Jason also made the F&I time easy. More
Routine maintenance Good turnaround time and reasonably priced for what I had done. A general inspection was done and all things checked out ok. Would always come here Good turnaround time and reasonably priced for what I had done. A general inspection was done and all things checked out ok. Would always come here for major repairs. More
Feedback on Service area I am a long term customer of your business... I've purchased several Hondas and have gotten all service work done here. As I shared after my previou I am a long term customer of your business... I've purchased several Hondas and have gotten all service work done here. As I shared after my previous service work and is consistent with this recent service work. Overall the quality of the work and timeliness of the work is fine, While the service attendants are competent, I think the culture of customer service is average at best. [except for the drivers -- I always find them to be friendly and engaging] I'm always surprised how little the people in the service area seem to appreciate my business... minimal thank yous or event a good morning and smile... just basics of good customer services. Other places are well above ... The best experience I've had in recent years is with sales - Breck is a great sales person... friendly and always remembers me. thank you for asking for my feedback. jk More
Great experience buying cars here! Chanin is a brilliant car expert. We have bought three cars with his help from this dealership. Strongly recommend him to anyone who wants to buy a ca Chanin is a brilliant car expert. We have bought three cars with his help from this dealership. Strongly recommend him to anyone who wants to buy a car and buy from this dealership. More
Best Experience Yet! It was the best experience at this service center yet! Steven Christopher was very professional and explained everything they were doing to my Honda P It was the best experience at this service center yet! Steven Christopher was very professional and explained everything they were doing to my Honda Pilot. Had a great experience. More
Honda Pilot EXL 2019 Overall great service and friendly team. FYI having to enter in twenty-five words for a comment may deter you from getting reviews. Sometime less is m Overall great service and friendly team. FYI having to enter in twenty-five words for a comment may deter you from getting reviews. Sometime less is more. More
Great experience at Honda!! Chris was very informative and helpful! Very friendly and I had a great experience! My civic is exactly what I wanted! They even cleaned it up and fil Chris was very informative and helpful! Very friendly and I had a great experience! My civic is exactly what I wanted! They even cleaned it up and filled it with gas! More
First Time Buyer Experience I am a first time buyer with little knowledge of cars. However, I knew I wanted a Honda, and this dealership was highly rated on various websites and I am a first time buyer with little knowledge of cars. However, I knew I wanted a Honda, and this dealership was highly rated on various websites and recommended by colleges. I was looking for a used CRV and Jeff helped me look through and test drive their wide variety. When I was indecisive on which one fit me, he suggested leasing. I had a lot of questions about both options and he broke it down and explained it in a way that was easy for me to understand. When it came down to deciding if I should buy or lease, he laid out both payment plans for me. This made my decision much easier because I knew my needs were in his best interest, as he did not try to persuade me one way or the other. I am so grateful for his help and determination to get me the car I wanted at a price I could afford. The whole team was so patient and friendly with all of the questions I had for them. I left feeling confident I made the right choice and couldn't have asked for a better experience. More