
Randy Kuehl Honda
Cedar Rapids, IA
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5,027 Reviews of Randy Kuehl Honda
All smiles I would like to thank Christopher Kaegbein for all of his hard work. By email and numerous phone calls Christopher got me a deal we could not back I would like to thank Christopher Kaegbein for all of his hard work. By email and numerous phone calls Christopher got me a deal we could not back away from. About a week before we purchased a new Honda we test drove and the wife loved it. By email and phone all of negotiations were done before we set foot in the dealership.This was my best car experience ever at a dealership. To lock in a price before ever steeping in the dealership was awesome. Thanks to all of the people involved in this.Price was our number one priority and Randy Kuehl delivered. One last thing Christopher came in on his day off to help us out and made sure we was able to pick up vehicle to fit our schedule. More
Recall, oil change and other issues This comment has nothing to do with the service, it is the manufacturer. It is disappointing to purchase an upper scale car, not even having it for This comment has nothing to do with the service, it is the manufacturer. It is disappointing to purchase an upper scale car, not even having it for two years with less than 24000 miles. It has had a recall, the shifter knob has fallen off, the display panel (audio, navigation and back up panel) constantly freezes and won’t function at all (with at this point not fixable) and needs new tires. If this is the quality of vehicles Honda is going for I will not be purchasing any other. I do love my CRV but it shouldn’t be this dysfunctional. More
Great experience and knowledgeable I was impress with Chanin and felt comfortable with him because I felt he was honest and knowledable. Before we did a test drive he wanted me to kno I was impress with Chanin and felt comfortable with him because I felt he was honest and knowledable. Before we did a test drive he wanted me to know.all the features the car had. And wants his customers to use the features and know how they work.. he gave me a quote the first time in which you don’t get from other dealers until you decide if your going to make a deal. Plus when he made a deal he didn’t have to run it by two more managers. He had full control.. Chanin made it fun to buy a car. The best salesman I ever dealt with.; More
Met all of my needs and more I was in the market for a new vehicle and had my heart set on either a Toyota Highlander or a Honda Pilot. Upon visiting both dealerships, I felt righ I was in the market for a new vehicle and had my heart set on either a Toyota Highlander or a Honda Pilot. Upon visiting both dealerships, I felt right at home and welcome at Randy Kuehl Honda. Jeff Moss was great to work with. I had many features on my must have list for my new vehicle. He helped me determine which model of the Pilot was right for me based on my requirements. The fun didn't stop there as I wanted a specific color, which of course they didn't have on their lot. They helped locate the vehicle I wanted and got me in my new vehicle in under a weeks time. I'd definitely recommend Randy Kuehl based on my experience. More
Great experience Tim was very easy to work with. He had great knowledge of the vehicles and was just the right salesman for us. The best part is that he made us feel Tim was very easy to work with. He had great knowledge of the vehicles and was just the right salesman for us. The best part is that he made us feel comfortable and that we had all the information we needed to make the best decision. More
Relaxed, friendly, knowledgeable, great experience I purchased a used vehicle working with Tim Carson. He was very knowledgeable and relaxed in throughout the entire process. There were no high press I purchased a used vehicle working with Tim Carson. He was very knowledgeable and relaxed in throughout the entire process. There were no high pressure sales tactics as he just wanted to understand my needs and questions in regard to the vehicle I was looking at. I'd recommend Tim as well as the dealership to anyone that may be looking for vehicle to purchase. More
Relaxed, Helpful and Responsive I purchased a CR-V working with Tim Carson. I found him to be very knowledgeable, helpful and responsive without creating any pressure. I would reco I purchased a CR-V working with Tim Carson. I found him to be very knowledgeable, helpful and responsive without creating any pressure. I would recommend him to anyone interested in buying a Honda. More
Not a Good Experience I had my car in for maintenance and spent almost $800. I had a coupon for 12% off that was sent to me in the mail. The service guys gave me a hard tim I had my car in for maintenance and spent almost $800. I had a coupon for 12% off that was sent to me in the mail. The service guys gave me a hard time about the coupon and they told me I should have showed it to them when I brought my car in. I dropped my car off before the service department opened that morning and called to tell them I had dropped my keys off in their box and mentioned that I had a coupon. I didn’t think it would be an issue. They did eventually take the coupon and I had to deal with an angry check out person. Not a great experience by any means. I will probably never be back even though I purchased my car from them. Very poor all around. More
Quick, accurrate, efficient I can usually get the day and the time I need for an appointment. Staff is friendly and looks back on my vehicle record to verify information that I n I can usually get the day and the time I need for an appointment. Staff is friendly and looks back on my vehicle record to verify information that I need. More
Excellent and timely communication Jeff Moss in sales was friendly and knowledgable and provided timely communication via email due to distance and time constraints. The dealership had Jeff Moss in sales was friendly and knowledgable and provided timely communication via email due to distance and time constraints. The dealership had the exact model and color of the Civic I wanted and provided me with a quote via email that was easy to understand. I had first visited a large dealership closer to home, but was unsatisfied with their deal and employees. I have been very satisfied with the Randy Kuehl Honda new car sales team and would recommend them to others in the market for a new Honda. More