
Randy Kuehl Honda
Cedar Rapids, IA
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5,034 Reviews of Randy Kuehl Honda
Met all of my needs and more I was in the market for a new vehicle and had my heart set on either a Toyota Highlander or a Honda Pilot. Upon visiting both dealerships, I felt righ I was in the market for a new vehicle and had my heart set on either a Toyota Highlander or a Honda Pilot. Upon visiting both dealerships, I felt right at home and welcome at Randy Kuehl Honda. Jeff Moss was great to work with. I had many features on my must have list for my new vehicle. He helped me determine which model of the Pilot was right for me based on my requirements. The fun didn't stop there as I wanted a specific color, which of course they didn't have on their lot. They helped locate the vehicle I wanted and got me in my new vehicle in under a weeks time. I'd definitely recommend Randy Kuehl based on my experience. More
Great experience Tim was very easy to work with. He had great knowledge of the vehicles and was just the right salesman for us. The best part is that he made us feel Tim was very easy to work with. He had great knowledge of the vehicles and was just the right salesman for us. The best part is that he made us feel comfortable and that we had all the information we needed to make the best decision. More
Relaxed, friendly, knowledgeable, great experience I purchased a used vehicle working with Tim Carson. He was very knowledgeable and relaxed in throughout the entire process. There were no high press I purchased a used vehicle working with Tim Carson. He was very knowledgeable and relaxed in throughout the entire process. There were no high pressure sales tactics as he just wanted to understand my needs and questions in regard to the vehicle I was looking at. I'd recommend Tim as well as the dealership to anyone that may be looking for vehicle to purchase. More
Relaxed, Helpful and Responsive I purchased a CR-V working with Tim Carson. I found him to be very knowledgeable, helpful and responsive without creating any pressure. I would reco I purchased a CR-V working with Tim Carson. I found him to be very knowledgeable, helpful and responsive without creating any pressure. I would recommend him to anyone interested in buying a Honda. More
Not a Good Experience I had my car in for maintenance and spent almost $800. I had a coupon for 12% off that was sent to me in the mail. The service guys gave me a hard tim I had my car in for maintenance and spent almost $800. I had a coupon for 12% off that was sent to me in the mail. The service guys gave me a hard time about the coupon and they told me I should have showed it to them when I brought my car in. I dropped my car off before the service department opened that morning and called to tell them I had dropped my keys off in their box and mentioned that I had a coupon. I didn’t think it would be an issue. They did eventually take the coupon and I had to deal with an angry check out person. Not a great experience by any means. I will probably never be back even though I purchased my car from them. Very poor all around. More
Quick, accurrate, efficient I can usually get the day and the time I need for an appointment. Staff is friendly and looks back on my vehicle record to verify information that I n I can usually get the day and the time I need for an appointment. Staff is friendly and looks back on my vehicle record to verify information that I need. More
Excellent and timely communication Jeff Moss in sales was friendly and knowledgable and provided timely communication via email due to distance and time constraints. The dealership had Jeff Moss in sales was friendly and knowledgable and provided timely communication via email due to distance and time constraints. The dealership had the exact model and color of the Civic I wanted and provided me with a quote via email that was easy to understand. I had first visited a large dealership closer to home, but was unsatisfied with their deal and employees. I have been very satisfied with the Randy Kuehl Honda new car sales team and would recommend them to others in the market for a new Honda. More
Good experience I bought a used Honda. Chris was very helpful and not pushy. I had a great experience overall and the Jason in the finance department was great. Overa I bought a used Honda. Chris was very helpful and not pushy. I had a great experience overall and the Jason in the finance department was great. Overall I would recommend purchasing your next car here. More
Great Experience We bought a used Honda Odyssey and we received top notch service both in test driving and in the buying process from Jeff Moss. He was very knowledga We bought a used Honda Odyssey and we received top notch service both in test driving and in the buying process from Jeff Moss. He was very knowledgable about the vehicle and even walked us through the features on the van once we purchased it. He wasn't pushy and he was honest. Jason Tedford was helpful on the financing end of things and made it clear and simple what kind of loan we were looking at getting. More
Oil change Not happy. A time lapse of 30 min from the time I saw car leave garage to submitting the bill. That is not acceptable. Dealership is "Pushing" tires Not happy. A time lapse of 30 min from the time I saw car leave garage to submitting the bill. That is not acceptable. Dealership is "Pushing" tires. Two owners before me; they tried to tell them they needed tires. Also, they did with me. In fact, I would NOT buy tires there to begin with. 56000 miles; Do I need tires? I have dealt with them over the years, but yesterday (5/7/2019) was not a good day. Appears to have new personnel in the shop. They were not friendly at all. The waiting area did not have coffee; soda machine was not functioning; and water bottle was empty. More