Randy Kuehl Honda

Frustrating Brought car in for repair to some scuffs and scratched paint that we believed was covered under a warranty we had purchased at time of original vehicl Brought car in for repair to some scuffs and scratched paint that we believed was covered under a warranty we had purchased at time of original vehicle in late 2017. Biggest frustration is that there is no definitive coverage details on this warranty we purchased and it feels like it wasn’t at all worth the purchase. Additionally, no one seems able to take control of handling customer service on this front st the dealership. More

Relaxed and enjoyable buying experience. Working with Breck Calame made my buying experience relaxed and enjoyable. I feel like I was treated fairly. I love my new black Honda CRV!!! Working with Breck Calame made my buying experience relaxed and enjoyable. I feel like I was treated fairly. I love my new black Honda CRV!!! More

Air Bag Recall & Oil Change Our Ridgeline passenger air bag was replaced and the oil changed. Total time to do service was a short 3 hours...outstanding turnaround! This service Our Ridgeline passenger air bag was replaced and the oil changed. Total time to do service was a short 3 hours...outstanding turnaround! This service department has always taken great care of our vehicles, I completely recommend Randy Kuehl's service department for your vehicle(s)! Only issue was the shuttle service they offer; they need to get their drivers together and settle on what the signup sheet should contain and what the columns mean. The column asking if the customer 'needs return service' means return to the dealership to pickup their vehicle! 2 stars for that portion of customer service...5 stars for the rest. More

Straight forward service Always good experience, nice people, explain things well, reasonable prices. Usually easy to get in for oil change the same day. Just a good service Always good experience, nice people, explain things well, reasonable prices. Usually easy to get in for oil change the same day. Just a good service department. More

Good experience Overall, the total car buying experience was good. The sales team ended up working with me but were not overly pushy. They did a great job of taking Overall, the total car buying experience was good. The sales team ended up working with me but were not overly pushy. They did a great job of taking the time (after hours) to thoroughly explain all the vehicle options before we took the car home. Breck Calame did a very nice job. More

ALWAYS enjoy service Rep., John- treats me GREAT. good guy! always enjoy dealing with service rep. " John". Friendly, sympathetic with " stupid questsions" and all around good guy......probably the main reas always enjoy dealing with service rep. " John". Friendly, sympathetic with " stupid questsions" and all around good guy......probably the main reason I COME THERE ! Other service reps could learn from him...……. how to TREAT, " old people"!!! AND====== he is HONEST! ( I think he might be a head guy, but not sure ( not that it makes any difference) More

Great experience buying our new CRV Tim Carson was very knowledgeable and helpful throughout the entire process. He wasn’t pushy and made the entire experience positive. We are very happ Tim Carson was very knowledgeable and helpful throughout the entire process. He wasn’t pushy and made the entire experience positive. We are very happy with our new 2018 CRV! More

First oil change and inspection on Accord Hybrid Easy to make appointment .Total Time in shop a little under one hour. Fair price on oil change and service rep went over items completed and pricing. Easy to make appointment .Total Time in shop a little under one hour. Fair price on oil change and service rep went over items completed and pricing. A car wash would have been a nice gesture for the first servicing of the new vehicle. More

"The right vehicle for our needs" Chris spent hours with us, making sure that we got what we came for...the right car with the right features at the right price. His attention to detai Chris spent hours with us, making sure that we got what we came for...the right car with the right features at the right price. His attention to detail, explanation of the features and patience with every question we had were noteworthy. This is our second Randy Kuehl Honda and won't be our last. More

Well cared for.., simple & painless 😎 Great drive away experience in an auto transaction..., the dealership was recommended by a friend so I visited the dealership to purchase a car I had Great drive away experience in an auto transaction..., the dealership was recommended by a friend so I visited the dealership to purchase a car I had been searching. I expressed my need, they offered a fair price for my trade in and a fair price the car I was searching. Though the car was not on their lot they quickly found the vehicle that fit my request. ... Great initial experience looking forward to the service to come... More