
Randy Kuehl Honda
Cedar Rapids, IA
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5,051 Reviews of Randy Kuehl Honda
Very pleased with oil-change service I love my Honda Civic and want to take good care of it. So when it came time for an oil change and tire rotation, I went to Randy Kuehl Honda. I was s I love my Honda Civic and want to take good care of it. So when it came time for an oil change and tire rotation, I went to Randy Kuehl Honda. I was surprised at how reasonable the price was for an oil change with synthetic oil -- from a dealership! They had my car done within the time they specified. Everyone was friendly and professional. I got a courtesy call the next day to make sure I was happy with the service. All in all, a very enjoyable experience. More
Ah'll be baack! The service is always fast, friendly and thorough. I appreciate not being treated like a "dumb girl." I don't accurately recall who worked with me l The service is always fast, friendly and thorough. I appreciate not being treated like a "dumb girl." I don't accurately recall who worked with me last time, but no matter who I get, the service team is excellent. I'm loving my CRV! More
Great experience This is my second time purchasing from this dealership. Breck was so helpful and I love that I could ask questions at my convenience over email and t This is my second time purchasing from this dealership. Breck was so helpful and I love that I could ask questions at my convenience over email and text. I am very pleased with the price and service I recieved! More
Used CRV I expressed my concerns to Tim Carson about the new 1.5L engine in new CRV's so he looked at his used selection & found a very nice a 2016 CRV, low mi I expressed my concerns to Tim Carson about the new 1.5L engine in new CRV's so he looked at his used selection & found a very nice a 2016 CRV, low miles that still looked like a new one. It ended up being an easy completion of the sale. Tim showed the options of buying additional coverage that were available, presented them well showing good knowledge but he did not pressure me when I said no to some of them. I returned to find Tim for this CRV purchase because he had been instrumental in working with me in finding a suitable Odyssey for another person who was not a "car guy" & help in finding one to meet their needs. Tim was very helpful then also. More
Incompetent I had made an appointment for 9:00am and made sure he understood I would wait on it due to it is our only vehicle. When I arrived here the service man I had made an appointment for 9:00am and made sure he understood I would wait on it due to it is our only vehicle. When I arrived here the service man said it might take an hour. Oil change, free battery check, differential oil change, rotation of tires and asked to check the spare for air if needed. At 11:10 am I went out to service to pickup my keys and no one could find them. After 5min. My car came driving through the garage to just getting started on it. I waited another hour or longer and the service guy said its ready to pay the bill and leave. I asked to speak to the service manager and the asst. showed up and asked him for some compensation for the two hour wait. He said no and I said what good is an appointment then and his answer was not much. Payed my bill and went to leave and noticed the service letters and numbers where still showing. Came back in to get it fixed and that took a few more minutes. Got home and I checked it one more time and now it reads a letter B. How does that happen??? More
Helpful with my old van I have a 13 year old Honda Odyssey with 213K miles on it. It still drives well so don't really want to get rid of it - but also don't want to sink a I have a 13 year old Honda Odyssey with 213K miles on it. It still drives well so don't really want to get rid of it - but also don't want to sink a bunch of $ into a car that old. The service technicians are helpful in explaining which fixes are critical (safety issues or lead to other bigger fixes) vs. which things I can probably go without fixing. More
Great Service Gave my Honda Odyssey for Safety recall, Oild change and Tire rotation. I got a ride after dropping of the vehicle and to pick up as well. Overall goo Gave my Honda Odyssey for Safety recall, Oild change and Tire rotation. I got a ride after dropping of the vehicle and to pick up as well. Overall good service. More
Quick and painless Jeff did a wonderful job communicating with me until I was able to pick up my car! They had the car I’d been hunting for for 5 months. Success Jeff did a wonderful job communicating with me until I was able to pick up my car! They had the car I’d been hunting for for 5 months. Success More
new CR-V Your team listened to our needs, were flexible on driving our monthly cost to our stated need and had what we wanted on the lot. The sales team provi Your team listened to our needs, were flexible on driving our monthly cost to our stated need and had what we wanted on the lot. The sales team provided excellent support, especially handing off as our original support was helping other customers. Thank you for the end of month enthusiasm. More
Oil change and general inspection Got me right in and completed work quickly! Service people were very pleasant and easy with which to work! I will continue to have my CRV serviced at Got me right in and completed work quickly! Service people were very pleasant and easy with which to work! I will continue to have my CRV serviced at this location! More