Randy Kuehl Honda

Returning Customer We had a very good experience in purchasing our newest vehicle. This was our second vehicle we purchased. Our salesman was very knowledgeable about t We had a very good experience in purchasing our newest vehicle. This was our second vehicle we purchased. Our salesman was very knowledgeable about the features. He answered all of our questions. More

Great response to a request I stopped in to inquire about the availability of a replacement armrest for my Ridgeline. Parts man looked it up, said there was one in Davenport and I stopped in to inquire about the availability of a replacement armrest for my Ridgeline. Parts man looked it up, said there was one in Davenport and they could have it there the next morning. Had him order it and checked with service to see how much they would charge to install it. He gave me a price right away and told me they could install it the next morning. I had it installed and drove off approx. 24 hours after my initial inquiry. Pretty darn good parts and service response. I have always been very satisfied with Randy Kuehl Service department since I purchased my truck in 2010! More

Breck was GREAT I'd been dreading the car buying experience and putting it off for years but Breck was super nice and actually made it pleasant. He wasn't pushy, he w I'd been dreading the car buying experience and putting it off for years but Breck was super nice and actually made it pleasant. He wasn't pushy, he was fun to talk to, and had all the answers when I asked him a million and one questions. If you need to get a new car and want a relaxed experience Breck's your man! More

First vehicle purchase I worked with Tim Carson to purchase my first vehicle. He was great at explaining all of the features and he had the knowledge and honesty to compare I worked with Tim Carson to purchase my first vehicle. He was great at explaining all of the features and he had the knowledge and honesty to compare and contrast with other cars in the same class. He was truthful in highlighting areas where the other cars may have a leg up but explained why he felt the honda I ended up choosing met the expectation in those areas. Tim also stayed late on a weekend day to reach a great deal on an awesome new honda vehicle. More

Pleasant Experience! Purchasing a vehicle, new or used, can be very nerve racking, frustrating and confusing. Tim made it a pleasant experience from the first handshake to Purchasing a vehicle, new or used, can be very nerve racking, frustrating and confusing. Tim made it a pleasant experience from the first handshake to the last. He was very knowledgeable and informative about the Honda we were looking at, and was very easy going and likable to boot. He was prompt in addressing our questions and concerns, and went above and beyond to make some things happen for us. Jason made the finance process quick and easy, and we appreciated his honesty. More

2 hrs. To cut & program 2 smart key fobs! 11yrs using this service department. First bad experience. Had an appointment to program & cut 2 smart key fobs. Was on time for projected 1 hr. job 11yrs using this service department. First bad experience. Had an appointment to program & cut 2 smart key fobs. Was on time for projected 1 hr. job at 1:00. Car didn’t get in for 1 hr 40 min. 20 min job. Was always a 5 star till now. Hope this isn’t a sign of future, as always been very happy before. More

More than expected! Adviser kept be from getting services that I ordered, but he showed why not necessary. Turned down an easy upscale! Happy with service dept. Shopp Adviser kept be from getting services that I ordered, but he showed why not necessary. Turned down an easy upscale! Happy with service dept. Shopped & found a used vehicle while waiting being aided by Rob L. Very helpful & patient. Ask for Rob! More

It was very good. Tim was not pushy and seemed honest. Tim was not pushy. He was not rude. He was very informative about the features of the vehicle. Bryce was very nice and very good to work with. The who Tim was not pushy. He was not rude. He was very informative about the features of the vehicle. Bryce was very nice and very good to work with. The whole process seemed slow, but they were both a pleasure to work with. More

End of lease I have worked with Randy Kuehl Honda over the past 6-7 years, specifically salesman Channin. Honda's are what brought me to their dealership but the I have worked with Randy Kuehl Honda over the past 6-7 years, specifically salesman Channin. Honda's are what brought me to their dealership but the personal attention to detail of my needs, and convenience factor my sales rep gives me is why I return. I went from leasing my last 2 vehicles unto purchasing my current vehicle thru Randy Kuehl. I dont have a lot of extra time to spare sitting at dealerships making the car deals so Channin was always around to communicate back and forth via text or a phone call. More

In and out service Received an airbag recall letter from Honda. Called and got an appointment the next day. Told that they would like to have it for the day which we usu Received an airbag recall letter from Honda. Called and got an appointment the next day. Told that they would like to have it for the day which we usually do anyway. I dropped it off at 7:30 and Chris called around 10:30 to say it was ready. Great communication through the whole process. Found the passenger side airbag needs to be replaced for $802. No warranty, not pleased about that. Honda has already warrantied two other airbag repairs. I own 4 Honda's now not buying another! CRV is 9 years old but still a bad airbag I shouldn't have to pay for. I have to do it for safety reasons. No fault of the dealer. More