Randy Kuehl Honda

In and out service Received an airbag recall letter from Honda. Called and got an appointment the next day. Told that they would like to have it for the day which we usu Received an airbag recall letter from Honda. Called and got an appointment the next day. Told that they would like to have it for the day which we usually do anyway. I dropped it off at 7:30 and Chris called around 10:30 to say it was ready. Great communication through the whole process. Found the passenger side airbag needs to be replaced for $802. No warranty, not pleased about that. Honda has already warrantied two other airbag repairs. I own 4 Honda's now not buying another! CRV is 9 years old but still a bad airbag I shouldn't have to pay for. I have to do it for safety reasons. No fault of the dealer. More

A great deal and a great car buying experience. Ron Lowenberg did a great job selling me a 2018 CR-V. He answered all of my questions and was very knowledgeable of the history of the CR-V model. H Ron Lowenberg did a great job selling me a 2018 CR-V. He answered all of my questions and was very knowledgeable of the history of the CR-V model. He didn't try to oversell the car or pressure me in any way. I would definitely recommend him to anyone looking to buy. More

Questionable service department Since my other review got deleted because they are untrustworthy and know how to work the system, I'll post a new one. Kuehl was the only place we ha Since my other review got deleted because they are untrustworthy and know how to work the system, I'll post a new one. Kuehl was the only place we had our Odyssey serviced since it was new. After the trouble we had in dealing with our used Accord that they did the 45k transmission service on and then the case cracked due to overtightening and they deny any wrongdoing, we chose not to have our 45k transmission service done on our van by them. Seems part of the 22 pt complimentary inspection never includes the air filter. Imagine our surprise when we took a look at it at around 50k and it looked like 2 dead birds caught in it because it was so filthy. If they can't handle an air filter, I don't think I would trust them doing any other service. Picture is on their FB page under my review if you'd like to see it. More

Excellent communication and customer service. Chanin Dirks communicated with us in a professional and knowledgeable manner. He was able to answer all our questions and provided us with great custo Chanin Dirks communicated with us in a professional and knowledgeable manner. He was able to answer all our questions and provided us with great customer service. More

Awesome as all the other times. This has been another great experience. I have bought several vehicles from Chanin with Randy Kuehl Honda in the past and I have never had an issue. This has been another great experience. I have bought several vehicles from Chanin with Randy Kuehl Honda in the past and I have never had an issue. That is why I keep returning. From the time I walk in to look I have made the deal in no more than a couple of days. I will be back next time I'm shopping for another new vehicle. I hope to work with Chanin again in the future. More

1st time Honda customer Had a good experience purchasing my vehicle at Randy Kuehl dealership. I appreciated Tim Carson's friendliness and professionalism. Nice to see a youn Had a good experience purchasing my vehicle at Randy Kuehl dealership. I appreciated Tim Carson's friendliness and professionalism. Nice to see a young person in sales with character and integrity. Would definitely recommend Tim to my friends! More

Routine Service- Honda Civic I was able to call and quickly schedule for oil change. Good customer service. Good place and friendly service. One suggestion is I wish they calle I was able to call and quickly schedule for oil change. Good customer service. Good place and friendly service. One suggestion is I wish they called me after the service is done and I have to remind myself to go and pick up the car. More

Routine service CRV It was easy to schedule. Service needed was reviewed and done Efficiently. Shuttle service was good. Service was reviewed and the price was reasonabl It was easy to schedule. Service needed was reviewed and done Efficiently. Shuttle service was good. Service was reviewed and the price was reasonable. I would recommend the dealership. More

Very personable It was my first time buying a vehicle from a dealership and trading my old vehicle in. I found the employees to be very personable and friendly. I hav It was my first time buying a vehicle from a dealership and trading my old vehicle in. I found the employees to be very personable and friendly. I have been to other dealerships in the surrounding area and found this one to be my top choice! More

Good Experience We recently purchased a new vehicle here, and enjoyed working with Tim. He was able to answer most of our questions, and took time to make sure we kn We recently purchased a new vehicle here, and enjoyed working with Tim. He was able to answer most of our questions, and took time to make sure we knew how to use the many new features of the 2018 Odyysey. Our first time here, and it was a pleasant one! I am disappointed that the 2018 EX-L Odyssey doesn't have a compass unless you get the navigation/RES package. I thought a compass came standard with most vehicles, so I didn't realize this until I had already purchased the vehicle. More