
Randy Kuehl Honda
Cedar Rapids, IA
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5,032 Reviews of Randy Kuehl Honda
Very friendly I had a non pressured experience dealing with my salesperson when I bought my new car. It was enjoyable and the salesperson knew what he was talking a I had a non pressured experience dealing with my salesperson when I bought my new car. It was enjoyable and the salesperson knew what he was talking about. More
Efficient The whole process took four hours and I drove off with a new CRV. Tim was a very nice salesman. He found out what I was looking for, we went for a The whole process took four hours and I drove off with a new CRV. Tim was a very nice salesman. He found out what I was looking for, we went for a test drive and we signed the papers. No pressure, just the facts and figures and the deal was done. I recommend working with Tim. You can tell he truly cares for the customer and wants the customer to have a great buying experience. More
Friendliest Service in Town This dealership has the most friendliest Service Department in town. They are also very quick to respond, proficient and helpful. The prices are reaso This dealership has the most friendliest Service Department in town. They are also very quick to respond, proficient and helpful. The prices are reasonable and fair. More
Helpful, Friendly and Professional Staff. Recommended! My wife and I are from Iowa Falls and noticed a used Toyota Highlander for sale. I called and talked to Tim, and decided to take a look at it. When w My wife and I are from Iowa Falls and noticed a used Toyota Highlander for sale. I called and talked to Tim, and decided to take a look at it. When we got there Tim was finishing up with a customer, Ron greeted us and was quite helpful explaining the features of the vehicle. Tim came out a few minutes later, very personable and professional, with a good sense of humor. My wife and I test drove the vehicle, Tim answered all our questions. We enjoyed visiting with Tim and found we had many things in common. They made us feel that they were glad we were there. We were too far apart in price to make a deal with our trade-in and decided to try to sell our car privately, Tim kept working on the pricing and we were able to agree on a price with our trade-in, drove home in very nice used vehicle. Thank you Tim! Thanks Bryce for making the financing so easy. Only downside was a low pressure tire light on the dash which we asked about. The tires all were like new, It turned out not to be just a simple reset of the tire pressure system, but three tires with low batteries in the valve stem sensors, cost us $240 at our local tire dealership. My bad, I try to make sure everything works properly before buying but missed it this time. All in all it was an excellent experience with Tim and the dealership. My wife and I noticed the nice working relationship among the staff at the Randy Kuehl Honda, not something always found at businesses. Thanks guys, Tom & Fran More
Excellent Service I have always had excellent service. Service department communicates well and understands my specific needs with my vehicle. Price quotes have alway I have always had excellent service. Service department communicates well and understands my specific needs with my vehicle. Price quotes have always matched the end cost. More
Repeat customer of Randy Kuehl Honda. Professional staff. Great Product. Longevity w/ my sales rep, Chanin Dirks. Trustworthy. Respectful of my time. Explained paperwork & product well. Pr Professional staff. Great Product. Longevity w/ my sales rep, Chanin Dirks. Trustworthy. Respectful of my time. Explained paperwork & product well. Previous experience with service department has been very good. More
Amazing Service Department! I went in for a recall on an airbag for my Element and left with so much more! I had recently taken a job with an hour commute and was worried about w I went in for a recall on an airbag for my Element and left with so much more! I had recently taken a job with an hour commute and was worried about winter weather. I asked John to take a look a several things under the hood and my tires.Throughout the day my car was in the shop, John kept in constant contact with me to keep me updated and provided honest feedback and suggestions! There was no sales pressure or fake concerns to filter through! He was so friendly each and every time he called and helped me find the best prices and products! I will recommend this service department to everyone and will continue to use Randy Kuehl just because of the experience John provided me! Thank you so much John for going out of your way for me and my Honda!!! More
Honest Recommendation of Needs While I maintain our Honda Accord with regular oil changes at Randy Kuehl, their additional inspection sometimes reveals more maintenance is recommend While I maintain our Honda Accord with regular oil changes at Randy Kuehl, their additional inspection sometimes reveals more maintenance is recommended. They always clearly explain why they came to the conclusion and never hard sell. They try to find the best deal and give me the freedom to shop around. I do. And I always end up back at Honda. Their pricing is competitive! More
Quick and simple This is my second car purchase with Chanin at this dealersip. He made the process very easy and no-nonsense. I dislike being tracked down and called This is my second car purchase with Chanin at this dealersip. He made the process very easy and no-nonsense. I dislike being tracked down and called all the time when researching a car. Chanin was easy going and didn’t make me feel pressured or rushed. I appreciate his experience with Honda and with that, his knowledge of the products. Will be back! More
Service Department These guys provide great service. They are accommodating, fast and efficient. Service advisors are all customer oriented. Mechanics know what they These guys provide great service. They are accommodating, fast and efficient. Service advisors are all customer oriented. Mechanics know what they are doing. I have been going there for service since I purchased my 2010 Ridgeline and will continue to do so as long as I have it. More