
Randy Kuehl Honda
Cedar Rapids, IA
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5,032 Reviews of Randy Kuehl Honda
Helpful and fast Joel was able to squeeze me in for a service appointment. When the job turned out not to take very long, they did not charge any labor--just the cost Joel was able to squeeze me in for a service appointment. When the job turned out not to take very long, they did not charge any labor--just the cost of the part. More
Above & Beyond I'm a Honda lover! After looking at big & small car lots for an older civic for my 16 yr old daughter, I decided to buy from Randy Kuehl. This is now I'm a Honda lover! After looking at big & small car lots for an older civic for my 16 yr old daughter, I decided to buy from Randy Kuehl. This is now the 5th car I've purchased from them! My experience was once again a great one! Our salesman, Mark Hoyer, was awesome, as well as the overall customer service of the dealership! Mark was personable, courteous, & took great care of me as a customer!! I would definitely recommend him to work with! The 2005 civic had a few issues to be taken care of & the dealership did it with no hesitation!! This is where I feel they went above & beyond!! Thank you to all at Randy Kuehl Honda for a great running & reliable car for my daughter! , More
I have always had a good experience with this dealership. The staff in the service area are always very helpful and explain what needs to be done and what was done. Ray was great. I very much enjoy working The staff in the service area are always very helpful and explain what needs to be done and what was done. Ray was great. I very much enjoy working with this team of professionals. More
CR"5" The thing I like about Randy Kuehl dealership is that I can count on it; it's consistent. Whenever I visit, I can count on true information, useful a The thing I like about Randy Kuehl dealership is that I can count on it; it's consistent. Whenever I visit, I can count on true information, useful advice, and quick and friendly service Because I had a conflicting appointment, I had to leave my car early in the service department. They were very accommodating and understanding and when I returned the car was done just that quick. More
Software Update. Wasn't aware there was an issue related to this software update. Called for an appointment & got in very soon for the service. The initial service re Wasn't aware there was an issue related to this software update. Called for an appointment & got in very soon for the service. The initial service representative, David McCuskey, was very abrupt & not friendly. Mason Teel was VERY helpful & informative. A very pleasant young man. Update was done very quickly. I do have issues with vibration when braked for a stop. Honda is aware of it but still doesn't have a fix. I have owned 2 Honda Accords & a Civic, which I loved & had no issues with. I'm a little disappointed with the CRV. I had to buy the Touring in order to get all the options that I wanted & still have issues. I needed to go with the bigger/higher vehicle because of knee issues otherwise I probably would still be driving a car. More
Pleasant experience Chanin gave us a fair price without the dreaded back and forth negotiations that I have experienced in the past. The car was washed and cleaned, he th Chanin gave us a fair price without the dreaded back and forth negotiations that I have experienced in the past. The car was washed and cleaned, he then went through all the features with us. It was an easy and actually relaxing car buying experience. More
Great, professional, fast service! Thank you Randy Kuehl Honda Service center once again for providing fast, friendly and professional service to my autos! This airbag recall installat Thank you Randy Kuehl Honda Service center once again for providing fast, friendly and professional service to my autos! This airbag recall installation was in and out in one day, and the courtesy shuttle service is always dependable. More
Easy to work with and great deals! I worked with Channin and I was set on a new Civic. Not only did Channin give me their best deal right out of the gate, he actually helped me decide o I worked with Channin and I was set on a new Civic. Not only did Channin give me their best deal right out of the gate, he actually helped me decide on a lease plan that would get me out of my negative equity at the end of the 36 month term. There was no haggling or back and forth sales tactics that other dealers practice and it really makes me confident that the employees at Randy Kuehl Honda honestly want you to be happy with your purchase and not just make a quick buck off of you. I have always loved Honda, but I love this one even more because it's my first brand new car! Thank you for making it a great experience! More
Great experience! Breck is very nice and not the typical high pressure car saleman. He responded to me immediately in emails and got me exactly what I wanted! I will re Breck is very nice and not the typical high pressure car saleman. He responded to me immediately in emails and got me exactly what I wanted! I will recommend him to my friends! More
New car shopping Mark Hoyer was so helpful. He put in quite a bit of work to find the Honda Fit that I wanted. Everyone in the dealership has been helpful and friend Mark Hoyer was so helpful. He put in quite a bit of work to find the Honda Fit that I wanted. Everyone in the dealership has been helpful and friendly. I was very impressed with the service. More