Randy Kuehl Honda

Helpful and Professional I had visited several other dealerships looking for a hybrid to replace my current car, and stopped at Randy Kuehl Honda as an afterthought. I was fa I had visited several other dealerships looking for a hybrid to replace my current car, and stopped at Randy Kuehl Honda as an afterthought. I was favorably impressed by Chanin Dirks professionalism and thoroughness in showing me the hybrid Accord. When we settled on the car he searched the area and found one in the color I wanted. An excellent experience all around. More

Great service. We had an awesome experience with Randy Kuehl Honda. Matt Smith went to great lengths showing us how to use all the great features on our new Honda C We had an awesome experience with Randy Kuehl Honda. Matt Smith went to great lengths showing us how to use all the great features on our new Honda CR-V and very little time making a deal we could accept. None of this going back and forth to see if they could come down another few dollars. He asked us what we wanted and the deal was done. Shortest time ever purchasing a car. I got the car I wanted for the price I wanted to pay. Thank you and I love the new vehicle. More

Keys done right Joel helped me purchase extra keys for my new CRV. He was friendly. He was able to give me an estimate that was right on and a great price. I apologiz Joel helped me purchase extra keys for my new CRV. He was friendly. He was able to give me an estimate that was right on and a great price. I apologize to the gentleman that helped me in the service department. He kept me up to speed on every step in the key process. He was efficient in scheduling me and getting me on my way when my keys were done. The waiting room was clean and had recent magazines that were interesting (tv for those that want that option). Coffee and water were available and I was asked if I would like something else to drink. More

BEST CAR BUYING EXPERIENCE EVER HAD A GREAT TIME BUYING A CAR FROM TRENT TRENT SHOWED US CARS THAT WE THOUGHT WERE WAY TO NICE FOR US THEN MIKE MADE IT WORK WITH IN OUR BUDGET BETWEE HAD A GREAT TIME BUYING A CAR FROM TRENT TRENT SHOWED US CARS THAT WE THOUGHT WERE WAY TO NICE FOR US THEN MIKE MADE IT WORK WITH IN OUR BUDGET BETWEEN TRENT AND MIKE WE FOUND A CAR THAT WE LOVE WILL BE BUYING FUTURE CARS FROM RANDY KUEHL AND TRENT More

Fantastic service. Comfortable environment, low pressure Randy Kuehl Honda provided our family with a low stress, low pressure environment to shop for new family vehicle. We ended up leasing our new vehicle Randy Kuehl Honda provided our family with a low stress, low pressure environment to shop for new family vehicle. We ended up leasing our new vehicle through their dealership due to the quality of the service, best price, and perfect vehicle for our family' More

Service- Oil Change Made an appointment for oil change. Showed up at designated time, they immediately took it in, had the oil changed, did the routine multi-point inspe Made an appointment for oil change. Showed up at designated time, they immediately took it in, had the oil changed, did the routine multi-point inspection, and I was out without delay. Cost is reasonable for an oil change. I have had all my work done there since buying my 2007 Odyssey from them. More than pleased. More

Trustworthy assessment of what we needed and a job well done Our daughter's Honda Civic Hybrid needed some major work and we were very concerned about getting taken advantage of and having work done on the car t Our daughter's Honda Civic Hybrid needed some major work and we were very concerned about getting taken advantage of and having work done on the car that wasn't needed. David McCuskey gave us an honest assessment of what we needed and what we didn't. He discovered that there was an air bag recall on the car and he had the problem resolved. They also did some detailing on the interior which turned out fantastically. The work was done on time and on budget. It was a real pleasure to deal with Mr. McCuskey, he was professional, trustworthy and informed. We are very satisfied with the work that was done and at a fair price. More

Great experience! I was looking for a smaller Suv, I wasn't sure which one was right for our family. I started looking at the CRV's in July of this year. Chanin showe I was looking for a smaller Suv, I wasn't sure which one was right for our family. I started looking at the CRV's in July of this year. Chanin showed me the different packages they had and also showed me the other Suv's I was considering to compare to the SUV. I lect and went to other dealerships to check out the other Suv's. Chanin didn't pressure me like most car salesmen we've had in the past. I went back about a month later and they gave my husband and I a great deal on our trade besides a great sale price for my new CRV! I love my new car and I can say Randy Kuehl Honda is by far the best dealership around. They're honest and will give you the best deal! Mike Mills in finance also made our experience a great experience! You will not be disappointed if you go to Randy Kuehl! More

Fast Service I had a nail in my tire and needed to head out of town. David was able to get med in and out quickly so I could leave for my trip on time. I had a nail in my tire and needed to head out of town. David was able to get med in and out quickly so I could leave for my trip on time. More

POOR SERVICE IN SERVICES Our vehicle was towed to them little over a month almost 2 months now because there wasn't a signal going from alternator to the "motherboard" (as th Our vehicle was towed to them little over a month almost 2 months now because there wasn't a signal going from alternator to the "motherboard" (as they called it). so Honda ran a diagnostic and said the RPN of the motherboard was shot so the part was going to be &00$ plus labor so a total of $1700. of course we give them the go ahead so our car can be fixed and running again. after that was put in, they called us to inform us that they discovered that the wiring harness that was going from that part to the alternator was shot is why they weren't getting a reading. so they told us that part with labor was going to be another total of $1300. once that part was now put in, they called us and told us "the car is running now and seems to be fine and is ready to go. they never even drove the car after the fact to make sure. so my husband goes to pick up the car, he drives off the lot and so far so good but once he goes to push on the gas to get going on the highway he noticed it was doing a "putt putt" like it was going to stop or shut off and even noticed the engine light on. he took the car back to David (supervisor in services) and told them what was happening so david told my husband, "well we fixed what the problem was but we wil look at it again for you". so my husband leaves the car and david gives us a call a week later and goes "the oil pressure cap is shot so its going to be another $280 and he assured us that this was going to fix the problem and we would be good. so we of course give them the go ahead. a little over a week goes by again so just 2 days ago (wednesday 8/31/16) david calls my husband and tells him the part is in and everything is better and the car is ready to go, so we go there and ask david if we could test drive the car before we pay this last $280 so he agrees and goes with us. so we drive the vehicle around the block and as my husband was about to go test it on the highway, david tells my husband, "you dont have to go on the highway, just go straight and head back to the dealership". so we go back and the car seemed fine going just that little distance so we trusted them and paid and left. since the vehicle is mine, i drive it to go do the errands i needed to do and my husband takes off in our other car.i go to turn onto getting on the highway and as im pushing on the gas to get the vehicle to go, it does the "putt putt" like it was doing before. so i get scared and pull off and call my husband to tell him the problem. so he meets me and takes the car with me to drive it around and it does the putt putting and he goes, "this is exactly what it was doing the FIRST time i came to pick the car up, now i see why they didnt want us to get on the highway so we wouldnt notice it doing thing". so my husband was furious and we go back to Honda and tell them that the same problem was occuring from like before when we came to get it the first time. david tells my husband that they would do a diagnostic and we would be stuck paying the $110 diagnostice charge and if they find something new occur then we would have to pay for that also, but if it had something to do with what they "supposedly" fixed this last time then they would fix it for free. two days later, so today 9/2/2016, david calls my husband and tells him its some other part now and going to be another 200$. keep in mind me and my husband have already now put $3280 in repairs and they tell us everything is fine and everytime it goes back they magically find something new go wrong with it. I have NEVER seen service like this in my whole life. now with our car being a honda, and having in our minds them being a big company that they would be great but honestly i have been disappointed ever since we took it to them. More