Randy Kuehl Honda

Wonderful Service Appointment was at 8:30 am. Got checked in at exact time and got the vehicle serviced with outstanding quality.Chris was friendly and explained and an Appointment was at 8:30 am. Got checked in at exact time and got the vehicle serviced with outstanding quality.Chris was friendly and explained and answered all my questions with complete patience and urgency to help. More

Great info and friendly service We felt our salesman, Tim, really helped us search for the right car. We came in with an idea of what we wanted and he helped us put a car to our visi We felt our salesman, Tim, really helped us search for the right car. We came in with an idea of what we wanted and he helped us put a car to our vision! We felt like it was a fair deal and they were very upfront and professional with us. We would recommend to others! More

Didn't follow through I purchased my used 2013 Honda CRV from the dealership in May of 2015. The vehicle had a couple of small scratches that was promised in writing to be I purchased my used 2013 Honda CRV from the dealership in May of 2015. The vehicle had a couple of small scratches that was promised in writing to be repaired. I followed up with the salesperson at least four times over the past few months and kept getting "I will have the paint/service department call you to setup an appointment". Nothing has happened to date! Very disappointed with service, but the CRV is great. More

Excellent service. Mason Teel was amazing. He is a huge asset to your dealership. He scheduled me into a full schedule because I told him I was traveling to Arizon Mason Teel was amazing. He is a huge asset to your dealership. He scheduled me into a full schedule because I told him I was traveling to Arizona in a few days.. He is just a really good guy, very friendly, respectful and cute too. (I can say that because I am 80 years old - haha) More

Excellent customer service! My appointment was at 8am and that's exactly when they took in my vehicle. Price was explained to me ahead of time. After my car was looked over, ever My appointment was at 8am and that's exactly when they took in my vehicle. Price was explained to me ahead of time. After my car was looked over, everything that I needed done was explained in great and easy to understand detail. Everyone was polite and friendly. I forgot my coupons but they took care of that with no problem. I moved to Iowa from Maryland and was worried that I might not receive the same level of customer service that I was used to. (Browns Honda Glen Burnie ??) Thank you,.. I'll be dealing with you for my Civics future needs. More

Another great experience We were looking for a used Suv either pilot or cr-v for my wife. Not only did we find the perfect match to our needs but the experience of working We were looking for a used Suv either pilot or cr-v for my wife. Not only did we find the perfect match to our needs but the experience of working with Chanin was top notch! Never pushy and answered all of our questions and made the buying experience stress free. More

Thanks Trent! I showed up before a snowstorm on a Friday hoping to test drive a car. Trent was so professional and knowledgeable about the car! We have purchased ca I showed up before a snowstorm on a Friday hoping to test drive a car. Trent was so professional and knowledgeable about the car! We have purchased cars from Randy Kuehl for 20+ years. This again, was a great experience. More

Amazing Experience, Great Service This past weekend I went to the Randy Kuehl Honda to search for a used car. I walked out of their that day leasing a brand new Honda Civic. As a 20 ye This past weekend I went to the Randy Kuehl Honda to search for a used car. I walked out of their that day leasing a brand new Honda Civic. As a 20 year old college student I did not think it was possible for me to ever do this, but Trent was very patient and helpful with my mother and I on the ins and outs of leasing a vehicle. Throughout this whole process I did not feel any pressure to choosing this option over buying a used car. I had a great experience and I will definitely come to this dealership in the future. More

Great, no pressure experience I recently purchased a new vehicle. After a horrible person experience at the Iowa City Honda dealership, I made the trip to Cedar Rapids. Trent ans I recently purchased a new vehicle. After a horrible person experience at the Iowa City Honda dealership, I made the trip to Cedar Rapids. Trent answered my questions and presented my options without the pressure and poor attitude I experienced elsewhere. I will consider this dealership without hesitation for future purchases. More

Great price, even better service! Tim, though new to Randy Kuehl, was very knowledgeable and helpful to us as a salesmen. My wife and I had been searching around for a week or two for Tim, though new to Randy Kuehl, was very knowledgeable and helpful to us as a salesmen. My wife and I had been searching around for a week or two for a new car for her due to a wreck that totaled her last car. We know Honda to be great, and we bought our last one from Randy Kuehl, so we went back. I was appreciative of Tim's honesty throughout the process, and he was very candid with us about everything. He seemed a bit nervous, and maybe slightly hesitant, but my guess is that's because he's still newer to the dealership. He let me drive, let my wife drive, answered questions, and was very helpful. Then of course there's Breck, who helped us work numbers, and was extremely helpful in that department as well. Breck was able to get us a great deal, and walked us through the process of purchasing the vehicle with ease. As always, I would recommend Randy Kuehl Honda to anyone looking for a nice Honda who wants to buy their car with confidence. More