Randy Kuehl Honda

Love our CRV Trent was very relaxing to work with as a salesman. He was not pressuring and when we had question, he answered them. He went out of his way to make s Trent was very relaxing to work with as a salesman. He was not pressuring and when we had question, he answered them. He went out of his way to make sure we understood how everything worked on our vehicle. He looks up information, sent us you tube clips to help with things, and even met with us another day to make sure we were comfortable. More

Great service! Went to Randy Kuehl to see if they could fill my tires and ended up leaving with a new car! I had been looking at getting an AWD vehicle and after see Went to Randy Kuehl to see if they could fill my tires and ended up leaving with a new car! I had been looking at getting an AWD vehicle and after seeing the HR-V and speaking with Trent he made it possible for an upgrade! Had an awesome time speaking with him and sorting everything out. Made me feel right at home and like I was getting the best deal possible, which I was! Highly recommend!! :) More

Check Engine Light On Within 12 Hours of Leaving Dealership My experience has been absolutely TERRIBLE (shopping, purchase, AND service). Purchased a used vehicle, and within 12 hours (after driving less th My experience has been absolutely TERRIBLE (shopping, purchase, AND service). Purchased a used vehicle, and within 12 hours (after driving less than 5 miles home and parking overnight), the check engine light was on. I called to see if they would run a diagnostic or tell me what is wrong, and got the runaround. Salesperson deferred to service department deferred to sales manager... each time passing me off to someone else, telling me someone else would call me when no one picked up the ball and followed through. I again called service directly and the service manager said he would get me in for a diagnostic one week later (yeah, thanks for prioritizing the car you JUST sold me). Went to AutoZone for diagnostic and they pulled 24 different error codes. So far I've put $1,000 into this car and it's still not working properly. Also, on a different vehicle, I've used the service department for about a year. They are sloppy with organizing work orders, and I've left with work unfinished/quotes missing needing parts. Again, get the runaround with "someone will call you," and no one does -- I have to be persistent in ensuring the repairs I'm expecting actually happen. So historically I can't even spend the money I want to here; if I want multiple issues corrected the same day, I have to babysit. Even after leaving my car there all day. Aint nobody got time for that. With service this awful, I do not plan to return to Randy Kuehl Honda for service or purchase ever again. PS: I cannot remember the names of everyone I spoke to/dealt with for these transactions. The only one memorable in service is the one I selected, though there were several others involved. More

Chanin Dirks Award Winning Salemen Thanks Chanin for your professionalism and outstanding customer service. I came into the dealership with an idea of the type of vehicle that I wanted Thanks Chanin for your professionalism and outstanding customer service. I came into the dealership with an idea of the type of vehicle that I wanted to purchase/lease. You provided all the facts that I needed to make the prefect choice for me!. I look forward to working with you again in about 36,000 miles:) Thanks a bunch:) More

Working with Chanin Dirks I have been buying new cars for many years. Chanin Dirks is by far the best salesman I have ever bought a car from. He was not pushy, very helpful, I have been buying new cars for many years. Chanin Dirks is by far the best salesman I have ever bought a car from. He was not pushy, very helpful, knowledgeable, and extremely helpful in deciding what color I wanted. I feel that he is a friend now. More

Excellent Service: Chris Bush Chris Bush provided me with excellent customer service in regard to having a new upper motor mount installed on our 2008 Honda! He first called me bac Chris Bush provided me with excellent customer service in regard to having a new upper motor mount installed on our 2008 Honda! He first called me back once the issue with the motor mount was diagnosed and then immediately set up an appointment for the service. Chris went out to my car with me and showed me where the motor mount issue actually was and then once the service was completed he again showed me the motor mount that was replaced and exactly what the problem was. I appreciate that Chris went above and beyond to have the service provided in a timely manner and then went the extra mile to show me what exactly went wrong with the replaced upper motor mount. Chris is very professional and friendly and I hope that he stays employed with Randy Kuehl for a very long time. More

Great customer service!! Got a great deal on a CRV from Randy Kuehl Honda. Tim was great to work with. Explained the details that I needed and wasn't pressuring us to buy. Got a great deal on a CRV from Randy Kuehl Honda. Tim was great to work with. Explained the details that I needed and wasn't pressuring us to buy. This is the second purchase from Randy Kuehl Honda (I traded in my original purchase) and I have been impressed each time. Overall staff was nice to work with. More

Personable/Professional Trent Pearson is an outstanding individual who helped us find our new CRV. His Honda pride and knowledge made our vehicle transition a pleasurable bu Trent Pearson is an outstanding individual who helped us find our new CRV. His Honda pride and knowledge made our vehicle transition a pleasurable buying experience! More

Awesome service! I returned to Honda for my tire rotation service even though I had free rotation elsewhere (where I bought my tires). I did this because I have went I returned to Honda for my tire rotation service even though I had free rotation elsewhere (where I bought my tires). I did this because I have went to them several times over the last year and have had the best service experiences I have ever had from over the years! They are friendly and courteous and treat me with respect. They give me consise but informative info and answer any questions I have without making me feel like I'm asking a stupid question. I feel like I get affordable prices that compete with other auto repair shops and top of the line service. As I was checking out I remembered that I forgot to ask them if they could get my key remote apart so I could change the dying battery. The person checking me out instantly picked up a special screwdriver and did it for me and popped a new battery in there. I had already paid so I asked how much the battery was so I could pay him and he said don't worry about it. That was the icing on the cake for me. More

My First Honda! This is my first Honda and I had a great experience! Channin was awesome to work with, and the entire car buying experience was efficient and effortl This is my first Honda and I had a great experience! Channin was awesome to work with, and the entire car buying experience was efficient and effortless. More