
Randy Kuehl Honda
Cedar Rapids, IA
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5,029 Reviews of Randy Kuehl Honda
Great experience/wonderful day Tim was very patient with me. Letting me check out several models and answering all my questions. He gave me as much time as I needed to make up my Tim was very patient with me. Letting me check out several models and answering all my questions. He gave me as much time as I needed to make up my mind as to which one I would be happy with for the next 10-15 years. Yes, I do keep my Hondas that long. More
Great experience / highly recommend this dealership I HATE buying cars. This was the best experience I have ever had. The salesman (Tim Carson) was pretty genuine and did not pressure at all. I was expe I HATE buying cars. This was the best experience I have ever had. The salesman (Tim Carson) was pretty genuine and did not pressure at all. I was expecting them to offer me a horribly low price for my trade like I had experienced with other dealerships. Their offer was fair and reasonable, and I bought the car on the spot. I will be a repeat customer. Large enough dealership that they have a great selection but small enough that you get good service. More
The service department does not respect the customer's time. We scheduled an appointment to get an alignment on our Honda Accord. My wife dropped off the car at 9:20 AM. They had not looked at it when we calle We scheduled an appointment to get an alignment on our Honda Accord. My wife dropped off the car at 9:20 AM. They had not looked at it when we called a 3:00 PM. They called at 3:30 PM and told my wife "it definitely needs an alignment, but the machine is broken". According to them, the machine was broken the day before, so it would have been nice to have called us, or maybe even say something when we dropped it off. We won't be back. More
Extremely Happy After a successful experience a couple years ago when we purchased my husband's Accord, we knew we would return! We were just as satisfied with the se After a successful experience a couple years ago when we purchased my husband's Accord, we knew we would return! We were just as satisfied with the service we received during the purchase of our Pilot. Chanin Dirks was great to work with, provided necessary information and experience to help us make our final decision. He was honest and personable and made the whole process go very smoothly. My only disappointment was the quality of the detail/cleaning of the vehicle before resale. I know I run the risk with buying used, but I would have expected the little things to have been cleaned up a bit more. More
great experience My wife and I were traveling through iowa and our vichele died on us. Thanks to Tim Carson and the sales team we were able to get us into a newer vich My wife and I were traveling through iowa and our vichele died on us. Thanks to Tim Carson and the sales team we were able to get us into a newer vichele for a great price. More
DynOmite The awesome staff @RKH went above and beyond my expectations. Being a first time customer and with a non Honda vehicle I was skeptical but they still The awesome staff @RKH went above and beyond my expectations. Being a first time customer and with a non Honda vehicle I was skeptical but they still took care of the situation at hand. They were upfront, precise and fair. Golf clap to Paul, Nate, John, Joel and Jamie. More
Airbag recall Once in, our car was serviced within a day with no problems. We called 4-5 months ago when we initially got the airbag recall notice & were told the p Once in, our car was serviced within a day with no problems. We called 4-5 months ago when we initially got the airbag recall notice & were told the part would be ordered & they would call when it came in. After receiving continued notices about the recall I called again to find out what was taking so long. The gentleman checked and said the part had come in and we could bring it in any time. Was disappointed I had to follow up again (rather than getting a call from them that it had come in) and that it took so long from the time of our initial call, especially since it's a safety issue. More

WE LOVE OUR NEW HONDA!!! We love the comfort, the gas mileage, the sun roof and all the bells & whistles. Everything was handled so smoothly - with no hassle. A BIG THANK We love the comfort, the gas mileage, the sun roof and all the bells & whistles. Everything was handled so smoothly - with no hassle. A BIG THANK YOU to Chanin for all of his help explaining things about the car to us and helping us set up the phone, etc. Also, Chanin, thank you for your patience with all my questions........great job!! More

Fantastic buying experience My last two vehicles were purchased from Randy Kuehl Honda, the pleasant buying experience coupled with the excellent service I've received over the My last two vehicles were purchased from Randy Kuehl Honda, the pleasant buying experience coupled with the excellent service I've received over the years, keeps me returning. Yesterday, my husband and I purchased a Honda CR-V from Trent, and the experience was wonderful. He made us feel at ease and worked really hard for us to get us the best deal possible. Trent is very dedicated to his customers and it shows. Sincerely, Michelle S. More
Great sales experience I wasn't necessarily looking for a car purchase. However the dealer had one I liked. The sales rep did everything I asked and stayed patient with all I wasn't necessarily looking for a car purchase. However the dealer had one I liked. The sales rep did everything I asked and stayed patient with all of my questions and as I mentally processed the decision. We have bought prior cars at the dealer, and the same rep has provided great service experience. We also appreciated the good experience provided by finance. Overall well done. More