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Randy Kuehl Honda
Cedar Rapids, IA
5,030 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,030 Reviews of Randy Kuehl Honda
July 01, 2015
Purchased new Accord EXL My sales person was Mark Hoyer. Mark had a very friendly greeting when I entered the dealership and after a brief discussion of what I was interested My sales person was Mark Hoyer. Mark had a very friendly greeting when I entered the dealership and after a brief discussion of what I was interested in he located a similar car for a test drive. during the drive he pointed out some of that models features. After the test drive he was able to locate the exact model & color I was looking for. After a friendly and pressureless negotiation he was able to have the car delivered the next day. Very happy with the whole process. More
by honda fan
Employees Worked With
Brian McDonnell, Mark Hoyer
June 29, 2015
Phone a friend I'm a Honda lover and my experience with this parts department made me love Honda even more. When I called in for a part for my car, the fella I spoke I'm a Honda lover and my experience with this parts department made me love Honda even more. When I called in for a part for my car, the fella I spoke to seemed to care as much about my Honda as I did! He didn't just care about making a buck on me, but actually wanted me to come down and make sure it was the right part before I ordered it. That saved me time and money from getting in the wrong thing and have me confidence I could replace it myself. Thanks Adolfo for your help and passion for cars! Hands down, Randy Kuehl! I'll be back when I'm at my 500,000 mark! More
by earlybird
Employees Worked With
Adolfo Murillo
June 25, 2015
Happy in my new Honda Chanin was very easy going to work with. He was not pushy at all and won our business by listening showing us what WE wanted not what HE wanted. Thank Chanin was very easy going to work with. He was not pushy at all and won our business by listening showing us what WE wanted not what HE wanted. Thank you Chanin!!! More
by tpeil
Employees Worked With
Chanin Dirks
June 23, 2015
New lease Such an easy experience for someone who doesn't have a lot of time. I managed to work all of the particular information via email so when I arrived at Such an easy experience for someone who doesn't have a lot of time. I managed to work all of the particular information via email so when I arrived at the dealership all I had to do was test drive and sign the required documents. Chanin made this experience very easy by constant communication back and forth via email, which is the most efficient way for me to do business. Great salesman and I will be a returning customer. More
by Kaihines3603
Employees Worked With
Chanin Dirks
June 22, 2015
Wonderful experience Chanin helped me in leasing a new Civic and it was by far my most pleasant experience at a dealership. He was knowledgeable, patient, and did not pres Chanin helped me in leasing a new Civic and it was by far my most pleasant experience at a dealership. He was knowledgeable, patient, and did not pressure me at any point. He definitely earned a loyal customer and I would recommend this dealership to any of my friends or family. More
by MarlaJ624
Employees Worked With
Chanin Dirks
June 19, 2015
Devoted customer I have been going to Randy Kuehl's service department on my Honda Accord for a number of years. Recently I moved out of state, while back for a famil I have been going to Randy Kuehl's service department on my Honda Accord for a number of years. Recently I moved out of state, while back for a family visit I was in desperate need of an oil change and called hoping they could get me in (the sooner the better). Not only did they get me in, they remembered me, welcomed me home with the response you would expect from a close friend, and treated me with amazing service as usual. When you find a place like this you are sad to leave it! I adore the people with whom I work at Randy Kuehl and I know that is a rare find in any customer service industry! More
by LizW
Employees Worked With
Johnathan Geiger
June 19, 2015
"NO QUICK DECISION!" This "die-hard Ford" girl broke down and got a FIT!! After many years of reading info and many hours of car lot drive-throughs, I have come to refer t This "die-hard Ford" girl broke down and got a FIT!! After many years of reading info and many hours of car lot drive-throughs, I have come to refer to car salesmen as vultures--waiting at the door to attack! Not once did I feel that way at Randy Kuehl Honda. Each time (and there were many) I went in there, I was greeted in a friendly, honest helpful way. The salesman who worked with me, Trent Pearson, aka "Pretty Boy Pearson, will be known to me as Trent "Patient" Pearson. It took me MONTHS to assess the competition's packages and pricing and options and come to my decision. I never got a pressured or rushed feeling from him. He really wants his customers to get what they want, no matter how long it takes. He even invites me to come back with any questions, concerns, etc. He also wanted me to give credit to Phil, aka "Cupcake" who led me through the financing arrangements. I would not hesitate to recommend these guys to anybody interested in a car. I expect they would be treated as well as I was. My BFF has already said she will visit Trent when she is ready to change vehicles. She really likes my Fit' More
by Old Lady Shopper
Employees Worked With
Phil (Cupcake) _____, Trent Pearson
June 17, 2015
Oil change Information taken in a timely manner, service was thorough in checking vehicle and upcoming service recommendations advised, oil change completed in a Information taken in a timely manner, service was thorough in checking vehicle and upcoming service recommendations advised, oil change completed in a normal time frame and check out was done promptly. More
by pslcook
Employees Worked With
Chris Busch
June 17, 2015
Closing time pop in for service! 2 months ago I went in for an oil change. They suggested a new battery soon. I said I would get it on my next visit. Yesterday I was shopping with 2 months ago I went in for an oil change. They suggested a new battery soon. I said I would get it on my next visit. Yesterday I was shopping with my mother, and my battery died. I got my car jumped. It was 10 minutes before closing time at the dealership. I got to the dealership in 8 minutes and they did not hesitate to take care of putting a new battery in for me on the spot. I have only had good care at this dealership and the employees could not be nicer! More
by Penn
Employees Worked With
2 or 3 guys helped me...sorry, did not get their names.
June 15, 2015
WORST FIRST EXPERIENCE EVER FOR NAIL IN TIRE Enjoyed dealing with Trent, Adolfo, & Quentin. Take note they aren't service. Apparently takes a week to fix a flat tire. Still flat not fixed. Enjoyed dealing with Trent, Adolfo, & Quentin. Take note they aren't service. Apparently takes a week to fix a flat tire. Still flat not fixed. More
by ann
Employees Worked With
Paul Thulin, Trent Pearson, Ray Krauss, Adolfo Murillo, Chris Busch
