Randy Kuehl Honda

Christie's new ride Had a really great buying experience with Trent and Breck. They worked hard to find the exact vehicle I wanted. I purchased a 2015 Honda CR-V EX. Love Had a really great buying experience with Trent and Breck. They worked hard to find the exact vehicle I wanted. I purchased a 2015 Honda CR-V EX. Love it! More

Terrible Experience!!!!! We recently purchased a 2015 Honda CRV from Randy Kuehl Honda, initially it was the easiest vehicle purchase either of us had. We walked in, were giv We recently purchased a 2015 Honda CRV from Randy Kuehl Honda, initially it was the easiest vehicle purchase either of us had. We walked in, were given a price, told that "you'll get the 500 dollar incentive from Honda" as well as an additional key, so we signed the papers away. That is where the cluster began. For almost the next month we contacted the dealership manager attempting to find out the status of our 500.00 incentive and when our key was in. Initially we were just ignored by the manager and then we he would talk with us, he promised that we had received the 500.00 incentive and that they key was on the way. This process continued for the next couple of weeks however the Finance Manager began telling us that we had been approved for the incentive. The situation got even worse one day when we had new finance papers just show up in the mail. We both looked at the paperwork and questioned ourselves as to why the dealership was requesting us to sign a new contract (you would think someone would call you if they wanted you to sign a contract). We waited for a couple of days and no phone call came through. We ended up contacting the finance manager who had no idea of the contract. Instead he asked me to look into it. What kind of a sales person asks the customer to just look into a contract and call him back? Yet at the same time finance manager continued to state that we had been approved for our 500.00 incentive. Ironically the finance manager asked us to come back to the dealership to sign the papers (how convenient when we live 45 minutes away.) We refused until we knew exactly what was going on with everything. The next day the finance manager and the sales person called me saying that we did not qualify for the 500.00 incentive. When I asked what changed between that moment and our previous conversations the sales person replied that we had never actually qualified for the incentive. It wasn't until I reminded them (the sales person and finance manger) of my previous conversation that the finance manager had already promised the money. The only answer that i could get was "we are sorry" I guess to me this situation has been an absolute cluster. I never knew a car sales would be so problematic. I will never be working with this business again, If I can I'll be giving them this vehicle back and walking. STRONGLY RECOMMEND NOT WORKING WITH THEM. if you end up, watch the deals and paperwork, for us it has been such a pain. Too many lies for us. More

Worth the drive!! My husband and I live in Dubuque, IA and decided to drive to Cedar Rapids to Randy Kuehl Honda after a less than positive experience with the dealersh My husband and I live in Dubuque, IA and decided to drive to Cedar Rapids to Randy Kuehl Honda after a less than positive experience with the dealership in Dubuque. Andy Schueler and Matt Smith were fantastic to work with! They knew what we wanted in terms of numbers and were determined not only to meet those numbers but BEAT them, and they did. We were very impressed and would highly recommend Randy Kuehl Honda to any one. It was definitely worth the drive. Thanks for such a positive experience on purchasing our 2015 CR-V. More

First Time at Randy Kuehl Honda Andy Schueler was prompt to respond to my initial e-mail inquiry and immediately available when I called to schedule a visit to look at a replacement Andy Schueler was prompt to respond to my initial e-mail inquiry and immediately available when I called to schedule a visit to look at a replacement for my 2012 Honda Civic. The dealership had the exact vehicle I was interested in and Andy was great to work with as we negotiated a final deal. I am thrilled with my new 2015 Honda Civic. This is my fifth new Honda and my first visit to Randy Kuehl Honda. I highly recommend this dealership! More

Trip to Randy Kuehl My experience at Randy Kuehl was great. The salesman Mathew was very easy going and very knowledgeable about the Honda Odyssey we were interested in. My experience at Randy Kuehl was great. The salesman Mathew was very easy going and very knowledgeable about the Honda Odyssey we were interested in. He was able to answer all of the questions we had about the vehicle. The whole process was very easy and I never felt pressured. Matthew also took the time to find out what we were looking for in a vehicle so he could best help us. More

Simple and Straightforward I don't buy cars often and was dreading the experience but Trent and (and Phillip from finance) were both friendly and easy to work with. Thanks for I don't buy cars often and was dreading the experience but Trent and (and Phillip from finance) were both friendly and easy to work with. Thanks for making this a pleasant experience. More

Easily the most stress-free car buying experience! Twelve years ago we were looking to purchase a Honda Odyssey. We went to our local dealership in Iowa City (a large mega-corporation) and were not at Twelve years ago we were looking to purchase a Honda Odyssey. We went to our local dealership in Iowa City (a large mega-corporation) and were not at all impressed. We drove 20 minutes North to Randy Kuehl Honda (a locally owned and operated dealership) in Cedar Rapids and purchased our Odyssey. Twelve years and 156,000 miles later, our car was still in great shape, but we wanted some of the safety and technological updates of a newer vehicle. We decided to give the local Iowa City dealership another chance since it had been over a decade since our last poor experience there. Different decade, same story, we were not impressed. We soon drove to Cedar Rapids to Randy Kuehl Honda again and met Chanin Dirks. There is just a completely different feel to walking into Kuehl Honda than any other dealership I have been to. No high pressure, no evasive answers, no sales gimmicks or game playing. Chanin was very professional, straight-forward, knowledgable, personable, and worked very hard to EARN our business. Randy Kuehl Honda is definitely a very customer-service driven dealership. The negotiation process was very fair and reasonable, and done mostly by email. After they trailered a vehicle in for us, I changed my mind at the last minute and decided to upgrade to a vehicle with a higher level option package. Chanin was very patient, helpful, and courteous throughout this process and were were again extremely satisfied with the negotiation process. If you are considering buying a Honda and can make the trip to Randy Kuehl Honda in Cedar Rapids it will be well worth your time. This car buying experience was about a smooth and stress-free as it gets! The next time we buy another Honda, we will skip checking out any other dealership. We will go straight to Chanin Dirks and Randy Kuehl Honda. More

Great deal on cert pre-owned Civic, Trent Pearson GREAT! Trent was 100% helpful throughout the process. If you want a salesperson that will always be available for questions, this is your guy! He would make Trent was 100% helpful throughout the process. If you want a salesperson that will always be available for questions, this is your guy! He would make sure that we understood each step of the car buying experience and if we had questions from home, he was able to assist us in a timely manner. I definitely recommend Kuehl as a dealership and Trent as a salesperson. Ask for him, you will not regret it. More

Friendly Service I went to Randy Kuehl, and I felt like I was taken care of. I felt like they were trying to help me out and make me feel comfortable with my decision. I went to Randy Kuehl, and I felt like I was taken care of. I felt like they were trying to help me out and make me feel comfortable with my decision. I went to Billion Auto and they were extremely pushy. I felt like all they cared about was selling the car without any care for what I wanted. More