Randy Kuehl Honda

Service recall completed in less than a day, along with the requested "look ats"! Good job Randy Kuehl Honda!!! Great customer support John!! the requested "look ats"! Good job Randy Kuehl Honda!!! Great customer support John!! More

Staffs were attetentive and polite. The facilty is neat and clean. The waiting area should provide some bottle drinks for costumers. The facilty is neat and clean. The waiting area should provide some bottle drinks for costumers. More

Both good guys to work with. Made getting my new car a lot of fun. Made getting my new car a lot of fun. More

Service was great, as expected - timely, efficient, friendly, clean, complete, easy, convenient. It was even a pretty nice day for the weather. friendly, clean, complete, easy, convenient. It was even a pretty nice day for the weather. More

My tires were close to needing replaced. I asked to have the technician inspect for wear. If they needed replacing DO NOT rotate the tire. If they were good, rotate them. Two of the four I asked to have the technician inspect for wear. If they needed replacing DO NOT rotate the tire. If they were good, rotate them. Two of the four tires needed replacing so the tires were rotated. At checkout I asked why the tires were rotated when I specifically asked them NOT to be rotated. The answer I got at check-out from the second customer service representative was, "your first intake customer service representative is at lunch. You'll have to ask him. I can sell you two new tires if you want." I paid the $17.00 tire rotation fee and went to Sam's Club to purchase four new tires. This issue could have been resolved if I was informed, while I waited for my car in the waiting area, that two of my tires needed replacing. Did I still want them to be rotated or not? Would I like to purchase two new tires? This is the sixth survey I've been asked to complete since this incident happened. I have never had a follow-up from the Service Department wanting to resolve the issue. It makes you wonder if these surveys are ever looked at. More

Love the car! Happy to find another Prius . Had a great time with Mark and Justin. Happy to find another Prius . Had a great time with Mark and Justin. More

I was greeted promptly by a friendly service tech. My vehicle was serviced in a short amount of time, and my salesman and I had a nice conversation while I waited. A very nice experience! My vehicle was serviced in a short amount of time, and my salesman and I had a nice conversation while I waited. A very nice experience! More

Had another great experience. I was greeted promptly and courteously. It was a another quick oil change and free car wash. I asked about updating my navigation Garmin maps and I was greeted promptly and courteously. It was a another quick oil change and free car wash. I asked about updating my navigation Garmin maps and received instructions on how to accomplish this, which I was able to do successfully. Thank you again. More

Jon and staff were super helpful with the purchase of our car. highly recommended. thanks car. highly recommended. thanks More

Everyone was great and very knowledgeable! The oil change did not take long at all. The oil change did not take long at all. More