
Randy Kuehl Honda
Cedar Rapids, IA
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5,032 Reviews of Randy Kuehl Honda
Great people, great service! Numerous cars leased over the years and never a moment where I’ve felt pressured, or pushed for a sale. Would highly recommend to all! Numerous cars leased over the years and never a moment where I’ve felt pressured, or pushed for a sale. Would highly recommend to all! More
The sales team (excluding Chris) were fantastic. They delivered EXACTLY what was discussed and promised. I wasn't taken advantage of. The car was priced accordingly and I was given a fair trade in v They delivered EXACTLY what was discussed and promised. I wasn't taken advantage of. The car was priced accordingly and I was given a fair trade in value. Would I buy another car from Randy Kuehl? Yes, as long as I dealt with the same people on the sales team. Even the finance guy was fair and honest. I wasn't pressured to buy anything I didn't already say I wanted. I really would like to show my appreciation to all these guys and thank them for not making it miserable to buy a car as it most often is this way. They really are some of the better car salesmen I have dealt with in my 48 years. Now the service department is a different story. I hate them with every inch of my being. It is because of the service department I almost didn't buy a car at Randy Kuehl. My last car I had, the individuals in the service department always took 2 to 3 times to get EVERY repair done right. They wasted so much of my time and did such horrible work I would never trust them with a car ever again. I was even charged for an AC repair that they were the root cause of the problem. Did it ever work after the multiple repairs? Nope. When they had to replace a transmission they left deep gouge marks in the transmission pan, etc There is just too many items to list why the service department sucks. However as stated above I will give credit to the sales guys as they are solid and a good group of individuals. The service department should take after the leadership in the sales dept and learn a thing or two. More
Tim Carson and Jason Tedford made My new car buying experience great. Explaining everything on financing and new car features. Thanks guys!👍 experience great. Explaining everything on financing and new car features. Thanks guys!👍 More
Great and reliable service for our Pilot. We trust that Randy Kuehl will provide quality materials and expertise to keep all of our Honda vehicles running great for years to come. We trust that Randy Kuehl will provide quality materials and expertise to keep all of our Honda vehicles running great for years to come. More
They are always great at this dealership! Love their reliable service and washing my car at the end of service is a nice addition!. Love their reliable service and washing my car at the end of service is a nice addition!. More
I continue to be pleased with the service department--they have been taking care of my CRV for the past twelve years. They are always helpful and explain what needs to be done, then it is don department--they have been taking care of my CRV for the past twelve years. They are always helpful and explain what needs to be done, then it is done with no effort on my part! More