Back

Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
763 Reviews

763 Reviews of Randy Marion Buick GMC Truck - Service Center

Sort by
February 07, 2024

Greatest experience of my lifetime. Couldn’t possibly be happier. I’m literally jumping with joy right now… More

by BLUE94EG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Rockwell, William Brown
February 03, 2024

The service was fine on our Enclave and the car was ready on time. Great work. More

by Obereagle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Hector is very helpful. He will help me with my glove compartment and the GMC emblem. He said he will fix everything together with my next service appointment. I’ve been wai More

by FERDIE PENARUBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
February 01, 2024

Everything was going well until they asked to cover 3% more of my total bill because I was paying with a credit card. No good business if a company cannot afford having customers to pay with credit card More

by patricia0409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Was able to make an appointment within one day of calling. Vehicle was fixed the same day. More

by GHOMBROEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Medeiros
January 31, 2024

My service experience was timely, professional and respectful. All involved did a good job. Thank You More

by Jflippo60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Cindy was great and made the experience great. I look forward to working with her in the future. More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy
January 30, 2024

Service agents are exemplary. Efficient, diligent, informative, and customer friendly. If any problem occurs with my GMC I trust the Service to fix the problem. More

by WGFITZ55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
January 29, 2024

This team has been great to work with. Highly recommend. They make the process easy and explain what is needed. Very happy with the service. More

by TRAVERSEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

The service mgr was very courteous and knowledgeable of the problem i had with my SUV!! The oil change and sensor was done in a timely manner!! He gave me a two hour window and it was done within that time More

by ricky.graham61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
44
...