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Randy Marion Chevrolet Buick Cadillac
Mooresville, NC
812 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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812 Reviews of Randy Marion Chevrolet Buick Cadillac
Verified Customer
Helpful April 05, 2024
Service Consultant Van Waters was very helpful and informed with what my vehicle needed. I have been very happy with all my interactions with Randy Marion informed with what my vehicle needed. I have been very happy with all my interactions with Randy Marion More
by SCOTTNORTON
Employees Worked With
Brian Simmons
April 04, 2024
Randy Marion Cadillac did a great job and getting us the diagnosis of what was wrong with our car and fixing it very quickly. We got a nice clean car back also with a nice car wash that comes with everythin diagnosis of what was wrong with our car and fixing it very quickly. We got a nice clean car back also with a nice car wash that comes with everything. Thank you again More
by forsythescott54
Employees Worked With
Ashley
April 02, 2024
I had a spectacular leasing experience with Brooke. She and I have been working on getting this car for the better part of 3 months from tracking overseas to NC. She made the entire process seamless an She and I have been working on getting this car for the better part of 3 months from tracking overseas to NC. She made the entire process seamless and efficient given my difficult time restraints the day I purchased the vehicle. More
by Justin R
Employees Worked With
Brooke
April 01, 2024
Finance was great. Sales was condescending. Gas tank on my Tahoe was not full when I received it. Salesman said it needed to be negotiated into the deal. He was a very Sales was condescending. Gas tank on my Tahoe was not full when I received it. Salesman said it needed to be negotiated into the deal. He was a very friendly xxxxxxx. More
by HOLLAND.EMPREZA
Employees Worked With
Nathan, Brian Simmons
April 01, 2024
Drove over an hour to purchase a used SUV here only to be told I couldnt take the vehicle home yet because it was a new trade in and needed to go through their inspection process for any maintenance needed, told I couldnt take the vehicle home yet because it was a new trade in and needed to go through their inspection process for any maintenance needed, washing/detailing etc. I was understanding of this and asked to be updated on the status and what all was getting serviced/repaired. I was told 4 days later the tire and driver sensors sensors are getting replaced, cool. I get the message 2 days later the SUV is back and ready to pick up after service, cleaning and a detail. I drive another hour+ and pick up a dirty SUV, I get the pollen is bad but it was literally still yellow and had trash in the back seat pockets, their was also less gas then when I test drove it... lol whatever I bit my tongue....not 24hours later I get in to an alert that my driver rear tire is low, I found my front passenger tire completely flat from a cheap plug job! I send a message to the salesman and several hours later I get a sorry.....can you bring it back up and I'll get you in a loaner in the meantime? SERIOUSLY?! For a PLUG?! How about at least offer a new tire for the xx?! So you want me to take 2 more hour+ trips to have something done that should have been takin care of on the front end. Now I completely understand used vehicles and things happen but I have to ask...what did I wait a week for? Another wasted trip just to pick up the SUV I had already purchased, just as dirty and the things that were supposed to be done werent done correctly! If the tire sensors were replaced like I was told they werent calibrated to the correct tire. The plug job was so horrible the tire was flat in less than 24hrs. Why did it even leave the repair shop? I wouldnt had even left this review had I just drove away in the SUV when I bought it, at least then I didnt have the expectations of what was told was going to be done. Im in sales and service, this was definately not the experiance I expected from a "reputable" dealership. More
by cody.gardner82
Employees Worked With
Brian Simmons
