Randy Marion Chrysler Dodge Jeep Ram of Salisbury

The Team of both Sales and Service at Gerry Wood Dodge Ram sold me on my very first truck. I purchased a 2014 Dodge RAM 1500 Laramie Crew Cab 4x4 on February 28, 2014. The sales staff was very accommodati Ram sold me on my very first truck. I purchased a 2014 Dodge RAM 1500 Laramie Crew Cab 4x4 on February 28, 2014. The sales staff was very accommodating by not only selling me the EXACT truck I wanted and equipped to my specifications, but went the extra mile to make sure I got the best pricing possible. Lou H. in the Gerry Wood Dodge RAM Service Dept. is very knowledgeable and promptly got my hard folding tonneau cover installed quickly and efficiently. I was even given a Dodge RAM Hemi truck to drive while the service work was being performed. I would recommend Gerry Wood Dodge RAM to anyone interested in a hassle-free buying experience with service after the sale that goes above and beyond the norm. Bill Markham China Grove, NC More

I just bought a new vehicle from Gerry Wood less than a week ago. I did a lot of homework and research before deciding that I wanted to buy a 2014 Ram 1500 with certain features. The internet showed that week ago. I did a lot of homework and research before deciding that I wanted to buy a 2014 Ram 1500 with certain features. The internet showed that this dealership had the exact vehicle that I wanted in stock, for a price better than other dealerships had, and a promised service commitment that was also better than other dealerships offered. I made the two hour trip to get there, was greeted by a friendly staff, and test drove the vehicle that I was interested in. Mr. Newkirk was able to answer all of my questions and concerns and then we began to talk about price. They did honor the internet price but flexed very little beyond that. I was told that the internet price was a "gutted" price that really did not leave any more room for negotiation. I had a vehicle to trade in as part of a proposed deal. What they offered on my trade in was very low and I expressed that several times but they remained firm on that figure as well. During all of the sales negotiations I was treated professionally and respectfully and I returned the same. So the final decision was mine. I could have left without a deal and did consider doing that. The bottom line for me was that even with a low offer for my trade in, the final out the door price was still a lot better than what I believe the competition could have offered. So I bought the truck and I absolutely love it. And if they make good on their service commitment as they promise then I will know even more that I made the right decision to buy at Gerry Wood. At this time I would highly recommend to anybody, if you are interested in a new vehicle as I was then do your homework. Decide exactly what you want. If you have a vehicle that you want to trade in, you can discuss that with them or sell it on your own first. That way trade in value disagreements will not come into play. Afterwards, go to Gerry Wood and you will be treated respectfully and can get that new vehicle at a great price with a service commitment that is second to none. More

My experience with Gerry Wood Auto Group and David Garner was nothing but positive. I would highly recommend Gerry Wood and David to any of my friends and family. Everyone I dealt with was extremely knowledg was nothing but positive. I would highly recommend Gerry Wood and David to any of my friends and family. Everyone I dealt with was extremely knowledgeable and pleasant. I did a lot of shopping around before I made the decision to deal with Gerry Wood. The price on my 2013 Jeep Patriot was by far the best I found. More

As I entered the dealership, I was immediately greeted and offered assistance by the sales manager. He asked what type and color vehicle I was interested in, and had a salesman bring that car to the fron and offered assistance by the sales manager. He asked what type and color vehicle I was interested in, and had a salesman bring that car to the front of the store for my inspection. I was then shown other similar vehicles. The salesman asked what features I wanted and soon found just the right SUV for me. I was introduced to the service department and told about thye excellent service I would receive for my new Kia. The paperwork was handled very efficiently, and I drove home in my new Sorento. I am very satisfied with my experiences with Gerry Wood Kia and the staff. My previous car was purchased from Gerry Wood Honda; and the service for my car, as well as the customer service, is the reason I shopped at Gerry Wood Kia. More

We purchased a 2013 Chrysler 300 from Gerry Wood Auto in January. From the minute we arrived until we left, everyone was helpful, knowledgeable, and friendly. The sales consultant, Brandon Newkirk was ver January. From the minute we arrived until we left, everyone was helpful, knowledgeable, and friendly. The sales consultant, Brandon Newkirk was very easy to work with, from the test drive, through negotiations and the completion of paperwork. He even offered to buy me a soda while we waited for the finance department to prepare the paperwork. The lot, service area, waiting area, restroom, and offices are tidy, comfortable and clean, and every person we encountered was friendly and willing to help. We will definitely visit their dealership again and recommend to all our friends and family. More

Very friendly. We bought a new Jeep also a used truck. Great experience. They worked with us on the price and payments. Will continue to get my vehicles from them Great experience. They worked with us on the price and payments. Will continue to get my vehicles from them More

Well, everyone smiles with you when you are in the process. After the sale, I called and spoke with the finance mgr who was not as friendly. I don't appreciate that, I was still a customer. Whether I process. After the sale, I called and spoke with the finance mgr who was not as friendly. I don't appreciate that, I was still a customer. Whether I was or not, the tone of your voice and your helpfulness should not change. I was a little disappointed with the dealership until I spoke to Jessica. She seemed sincere and actually called me back with a concern that I had. Thank you Jessica and maybe the others can learn a thing or two about customer service after the sale from you. More

I decided to go to this dealership because of the recommendation of a very good friend, Carole King. She gathered information on the different types of automobiles that I was interested in, did rese recommendation of a very good friend, Carole King. She gathered information on the different types of automobiles that I was interested in, did research on additional car models that I might be interested in and connected me with a great sales representative. I knew I was in good hands. My sales representative, David Garner, was excellent. He was very knowledgable about the Chrysler cars, extremely helpful, friendly and honest. It was pleasure to work with him. Definately would recommend his to anyone in the market for a new vehicle. Curtis Trapp explained the options available for me to either purchase or lease the vehicle. He was extremely helpful and patient. Steve Brooks, the finance manager, was outstanding in explaining the financing and the option to purchase additional warrently coverage. I purchased some additional items for my new car that had to be ordered. The Service department kept me updated on when the items would arrive and ready to schedule a time that worked for me for installation. It was a pleasure to meet and work with the team members at Gerry Wood Chrysler Jeep Dodge dealership. It was the 'BEST' car buying experience I have ever had. More

Can't say enough about the express oil change service at Gerry Wood. Mike got my jeep serviced in no time flat. Lou helped with all my questions on my Cherokee. Will tell all my friends! at Gerry Wood. Mike got my jeep serviced in no time flat. Lou helped with all my questions on my Cherokee. Will tell all my friends! More

Salesman made it an easy choice selecting the right Ram truck to fit my needs. Got a great deal, and fair price for my trade. I will come back and refer my friends here. truck to fit my needs. Got a great deal, and fair price for my trade. I will come back and refer my friends here. More