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Randy Marion Ford Lincoln

Statesville, NC

4.7
183 Reviews

1030 Gateway Crossing Dr

Statesville, NC

28677

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Showing 183 reviews

November 18, 2023

My 2020 Corsair had a rattling noise coming from the front end. It was quickly diagnosed, the replacement part was ordered and the next day I was on the road again, rattle free. I would never take my Co More

by djkoepnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arisman
November 02, 2023

The team at Randy Marion are amazing. They always exceed my expectations and get me back on the road quickly.They keep all my vehicles in top shape. More

by Shelby08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arisman,Payton and Erin.
October 18, 2023

From start to finish, a top notch, professional service department. ERIC LEUBNER was an absolute pro and kept me informed on progress on the work being done. Service department is 3 years old but looks 3 w More

by dragan7147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Adam, Chet, Nathan
October 12, 2023

The service department is staffed by professional service technicians who do excellent work and take the time to explain the service rendered. More

by MikeJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Cody
October 02, 2023

Adam was amazing and got us in and out quickly,They also noted that the rear brakes were in bad shape and needed replacing ASAP.They always exceed my expectations and meet my budget.Awesome service and tech More

by Shelby08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bission,Chett B.
September 22, 2023

Great service. Everyone was polite and helpful. Work performed on my truck was timely and professional. More

by herman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
September 11, 2023

I was not good at all because they lied about the truck when I go look for it they told me they don’t have any more and I still getting emails about the truck saying they have and is not true More

by alex.vasquez669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Megan Rockwell
August 30, 2023

Very friendly and professional staff and informed me on the status of any work necessary prior to starting repairs. More

by jeffreyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Moore , Megan Rockwell
August 27, 2023

Went in for a simple inspection; not only were they prompt, but they performed the inspection and didn't try to find something additional that they could charge me for. I appreciate their honesty. More

by Nelson
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall name
August 12, 2023

Love their custom service and the quality of their work! Very friendly folk! I trust them! More

by lavernezachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Megan Rockwell