Randy Marion Subaru

The service department took excellent care of my vehicle and communicated with me throughout the entire process. and communicated with me throughout the entire process. More

When I was younger, my first dealership experience was less then desired and have been wary about all dealership ever since. Since that time I have been to other dealerships looking for a vehicle, my firs less then desired and have been wary about all dealership ever since. Since that time I have been to other dealerships looking for a vehicle, my first subaru experience left me with a bad taste in my mouth never wanting to return to one as they made it seem it was hard to get a subaru and judged on appearances.... I though I would give it another shot since all my family buys from this dealership chain, and I was more than impressed, I wasn't followed around while browsing the lot trying to be pressured into anything, once I was able to see multiple vehicles, I had a better mind set on the ones that I would like to see inside of. I was greeted very openly never being here before and the sales gentleman I was dealing with was really pleasant to deal with, insightful about the vehicles that he deals with and didn't apply pressure tactics just to make a sale. I was able to locate a vehicle that I liked, with different trim levels, which we started with the base vehicle, no extras which I personally liked as some people try to get you on the extras by showing the top trim level first.. the sales gentleman was more than willing to show the higher trim levels after a test drive. I was trading in a vehicle as well. Which I do understand trying to get the vehicle at the lowest point to increase profits, but they did not try to hide anything here, everything was open and they were willing to get the highest price for the vehicle they could. They were even willing to negotiate on the vehicles price even with their prices listed on their website that showed a discount already.. and yes it was a actual discount and not a gimmick to bring people in. Everything was explained fully to me and they went the extra mile. The closing process was good as well. There was no pressure on buying the extra warrentys or coverages, the gentleman I dealt with there knew exactly what he was doing, any questions you have he was an open book and will let you know all you need to. They do NOT try to hid anything and are willing to work with you all the way till you get the keys to the vehicle. This is one dealership that I would actually return to, if all of the other dealerships in this chain treat their customers the same as this dealership I would recommend going to them aswell depending on your needs, but for this particular dealership I would recommend to choose this one over any other subaru dealership. More

We're first time Subaru owners and definitely feel we made a great choice. Adam was incredibly knowledgeable and friendly and Keeley made the purcgase process seamless. Thank you! made a great choice. Adam was incredibly knowledgeable and friendly and Keeley made the purcgase process seamless. Thank you! More

All dealership personnel worked to make my purchase as easy as possible. My salesperson is very knowledgeable in the operation of the technology that this vehicle has helping to navigate the operations of easy as possible. My salesperson is very knowledgeable in the operation of the technology that this vehicle has helping to navigate the operations of the vehicle equipment. Sales manager and finance person worked to make this purchase a pleasure as opposed as a chore. Thank you all. More

Great service nice people. Def will be back. For more services and repairs. Quick and easy. Def will be back. For more services and repairs. Quick and easy. More

Tom the Service Advisor was great kept me updated on the progress and explained what other issues were needed to be addressed progress and explained what other issues were needed to be addressed More

I purchased two Subarus from Randy Marian, the most recent a 2020 Legacy. When my cars need service (routine or required) I always take them to Randy Marian. They're on time, the dealership is clean recent a 2020 Legacy. When my cars need service (routine or required) I always take them to Randy Marian. They're on time, the dealership is clean and efficient, the service contacts and techs knowledgeable. I won't take my cars anywhere else. More

Mark, Tom and the staff are always fantastic! I continue to be impressed with the knowledge, professionalism and kindness that I always receive. I continue to be impressed with the knowledge, professionalism and kindness that I always receive. More

Tom Took great care of me and kept me informed along the repairs. Fantastic attitude and service! Car drives like new. repairs. Fantastic attitude and service! Car drives like new. More

Received excellent customer service from the service department. Repair process status was communicated throughout the repair. department. Repair process status was communicated throughout the repair. More