
Randy Marion Subaru
Mooresville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Adriel made things super simple, and I had texted him in advance to getting there (word of mouth), he had the car ready for me first thing, we immediately dove into the features, and test drove. From there, advance to getting there (word of mouth), he had the car ready for me first thing, we immediately dove into the features, and test drove. From there, simple explanation, had the pricing ready to go, and I was pleased with that. After that was on-to the F&I guys, who worked their magic to get me the best possible price. Ron was excellent to work with, and the delivery of their packages makes things super simple. One way that may help speedy the process along is having a tablet with the videos that F&I plays while you wait on them to do all of the paperwork, so you can get the most out of your time. Loving my Crosstrek already and looking forward to the service experience when the time comes! More
I always come back to the dealership because they treat me like a family member rather than a number. They are efficient and do a great job and prep me for future needs for my geriatric vehicle. me like a family member rather than a number. They are efficient and do a great job and prep me for future needs for my geriatric vehicle. More
Frank Tilghman did a great job with us getting the car we really wanted. Very open and transparent all the way through! really wanted. Very open and transparent all the way through! More
Outstanding! I was soooo impressed with this service department. They really helped me out of a tough situation. Additionally, the staff were very thoughtful! Th I was soooo impressed with this service department. They really helped me out of a tough situation. Additionally, the staff were very thoughtful! The mechanic came to find me to check if I needed anything from my car because it would be on the lift for most of the day. Even more impressive was my service manager Mark! He was awesome the whole day, but at the end of a LONG day (he still had to catch up with paperwork to get home) he stopped what he was doing and came out to my car to help me figure out why my phone would not connect to my car (it ended up being my phone). I was super impressed from the first phone call in the morning to driving out of dealership that night. I would highly recommend this service department! More
I love my Subaru Forester. The service department always keep her in top condition. The workers are highly professional, and does amazing job. Love you guys!! The service department always keep her in top condition. The workers are highly professional, and does amazing job. Love you guys!! More
Mark took care of the immediate problem, and got us up and running quickly. He recommended and quoted a permanent fix which we are going to do. and running quickly. He recommended and quoted a permanent fix which we are going to do. More
Great communication through the whole purchase processes and Adriel was informative and helpful at every stage. and Adriel was informative and helpful at every stage. More
Very helpful and efficient. Kathryn Ransom was great! Explained everything well and made me aware of options and future service milestones. Kathryn Ransom was great! Explained everything well and made me aware of options and future service milestones. More
The “yes” is with a caveat: The service was excellent, but waaay overpriced. I expected a $65 charge for an oil change and tire rotation. The $65 covered the oil change; almost the same amount added for t but waaay overpriced. I expected a $65 charge for an oil change and tire rotation. The $65 covered the oil change; almost the same amount added for the rotation More