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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,304 Reviews

1,304 Reviews of Randy Marion Subaru - Service Center

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August 22, 2023

Kat was awesome she is very friendly and profesional, explained the bet option for my car and my moms car definitely the best More

by Sohey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
August 22, 2023

For 12 years I have brought my car to your dealership for all service because of the service and personal recognition More

by GHUMPHREYS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
August 21, 2023

Capable, welcoming, prompt, good-humored good communication. The 15 word requirement for this commentary is stupid, however. More

by mstewart30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
August 20, 2023

You all should wash the exterior of the vehicles when serviced like many other dealerships More

by KMCIRACO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
August 20, 2023

Got a free oil change after my 6 + oil changes. Service person was very friendly and helpful! More

by 5goldens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
August 20, 2023

I can never get through on the phone. The last time I called and left a message and never heard back from anyone. It appears the service is not being done as it is supposed when I brin More

by dqcny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It is overall not individuals
August 19, 2023

Always enjoy my service trips. Between the professionalism, communication and friendly people, it makes me proud to be a Randy Marion Subaru owner! Special thanks to Tom for the ch More

by SarahZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Spruill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Fogarty , Tom Gilbert
August 19, 2023

Always so friendly even when they’re busy. thy always let you know ahead if there might be a problem . More

by QCKM2228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
August 18, 2023

Tom makes the service appointment pleasurable. He keeps us informed through out the visit without any surprizes. Tom keeps us coming back. More

by RHALSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
August 18, 2023

Great experience. Knowledgeable staff and great consistent updates on progress, along with very reasonable time to complete the work. Also, comfortable waiting area.. More

by dpbarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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