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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,304 Reviews

1,304 Reviews of Randy Marion Subaru - Service Center

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August 14, 2023

When I take my car into the shop for any kind of work, Tom is always so friendly and helpful and makes sure he keeps me up to date time wise, how my car work is progressing, etc. The work the guys do seem More

by homemarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
August 14, 2023

They keep me updated thru the complete process. Everyone was nice and professional .The cost was very nice More

by TBKINCAID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
August 13, 2023

I had new tires installed, and tire options were explained to me so I could make an informed decision. The process was completed within the tire I was told, and they did a great job. More

by rgreames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Always a good experience never a hiccup very professional attitude. Make service a pleasure not a hassle More

by JAMESV180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Kathryn Ransom
August 12, 2023

Your service department is always very helpful. Clean comfortable waiting area . Been a sunnier for 20 years!! More

by ELLENMANDELSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
August 12, 2023

Timely puck up and return. Very friendly employees. Great service. No pressure for unneeded services. More

by KELLROY88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante , Tom Gilbert, Kathryn Ransom
August 12, 2023

They did a great job and did it quickly. There was a nail in one of my tires that I didn’t even know was there. More

by TINAN230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
August 12, 2023

Great staff at this service center! Can rely on their attention and drive to excel More

by jsaxena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
August 12, 2023

I brought my Outback for routine service, without an appointment. The car was serviced promptly, Mr. Wilburn kept me informed throughout the process. I have been impressed with Randy Marion ever since More

by MICHAEL1508.MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

As always the best Subaru service around, the staff is always professional and great to work with!!! More

by VMAXV61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Technician, Tom Gilbert
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