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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,353 Reviews

1,353 Reviews of Randy Marion Subaru - Service Center

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May 19, 2024

Randy Marion Subaru takes care of us like family. From Brian on the sales side to Mark on the service side, they are always there to provide assistance in any way possible! More

by mayberrygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Figat
May 19, 2024

I had an excellent time at Randy Marion Subaru — it was easy to make an appointment, and the staff was very kind and informative. Will definitely come back! More

by JGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
May 19, 2024

Takes too long even with an appointment. Always trying to upsell services. I feel like they overcharge. More

by JH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Customer service was great. But the problem I brought the car in for was not fixed. More

by melschupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
May 18, 2024

This Place is first class. The staff is so relaxed and genuine. We love having our vehicles serviced here. More

by Z06LKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Abbata, Kathryn Ransom
May 14, 2024

Mark Wilburn the service advisor is always so helpful and goes above and beyond to make each visit to service great More

by whale05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

From arrival to departure the communication was great. The service manager kept me apprised of the activity performed and their findings. I always leave with confidence in the reliability of my 2015 Imp More

by MSMITH1127
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Lawson
May 12, 2024

I love being able to see the same wonderful people as I did my last visit. More

by KDSIEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Figat
May 12, 2024

Very easy service and good communication for a car we purchased from them. I would recommend Randy Marion for sales and service More

by JRBALLENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I love having my car serviced here. Kathryn is the BEST and I trust her recommendations! I drive an hour to work every day so I have to have my car serviced frequently. They keep me on More

by nataliewilliams2534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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