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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,318 Reviews

1,318 Reviews of Randy Marion Subaru - Service Center

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April 09, 2024

Very satisfied. Kathryn did a great job, and kept me informed throughout the visit. Thank you More

by TIMPICKERING095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
April 09, 2024

They always do a good job here at Randy Marion. Tom, Mark & Jessica are great service representatives. More

by ray621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

My husband and I love this dealership! They treat us like family. We are always well taken care of. We actually enjoy our service visits! More

by mayberrygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

It used to be fine. But adding a charge for using a credit card is outrageous. The employees are wonderful. More

by MICHIEG2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hailey McCann
April 08, 2024

Very poor explanation about why parts were not covered even after a class action lawsuit. More

by TS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
April 08, 2024

My wife and I have now purchased 4 vehicles from Randy Marion Subaru, and we wouldn't go anywhere else. The service is always excellent. More

by CLEMSONCREEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Spruill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
April 07, 2024

I Like the service technicians, they have always done well by me. By me. By me. By me. More

by MASON.DOUGLAS.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom, Hailey McCann
April 06, 2024

While Tim wanted to let me know that Randy Marion would as a courtesy fix the issue this time (even though my car has a bumper-to-bumper warranty) and offered me a lecture on where to park my car to minimi More

by JSELLIS2
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tim - Service Manager, Hailey McCann
April 06, 2024

Kathryn was very pleasant to deal with. It is a pleasure to come in and not be told a dozen things you didn't plan on having done need to be done. More

by jeannehgilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
April 04, 2024

Absolutely appreciative of the wonderful service at Randy Marion Subaru!! Kathryn, my service representative, and Joe, the mechanic, were wonderful. All my options were thoroughly explained and they were abl More

by THELINTONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, the mechanic who repaired my car, Kathryn Ransom
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