Randy Marion Subaru - Service Center

We worked with Josh Elliott as our salesperson and he was great! He was very knowledgeable and took his time with us. We felt no pressure, but we knew were going to buy anyway. Keely was great in finance, wo great! He was very knowledgeable and took his time with us. We felt no pressure, but we knew were going to buy anyway. Keely was great in finance, would've liked a lower rate, but that is the way the rate environment is right now! They did a great job and we added a bumper cover and came saturday and got it installed very quickly. Thank you all for everything, would definitely work with you again. This is our second Subaru, and we will probably buy another in the next 5 years. More

It was nice and clean. Jessica was very helpful and friendly. This was my first time there but it made me feel like I belonged. Jessica was very helpful and friendly. This was my first time there but it made me feel like I belonged. More

Jessica was great. She is very knowledgeable about Subaru. She understood all my concerns and explained what the technician were going. She is very knowledgeable about Subaru. She understood all my concerns and explained what the technician were going. More

Kathryn is amazing. She is super fast, knowledgeable, efficient, customer focused (she even stayed late to make sure I was taken care of). The technician who worked on She is super fast, knowledgeable, efficient, customer focused (she even stayed late to make sure I was taken care of). The technician who worked on my car (forgot name) was excellent and professional too! More

I like Katherine my connection point HOWEVER, no solution whatsoever has been found to my battery drain on short stops! I am very annoyed and friends know it. I no longer tray my 2023 Outback but solution whatsoever has been found to my battery drain on short stops! I am very annoyed and friends know it. I no longer tray my 2023 Outback but I love the car! More

I’ve always received stellar and speedy service here! And staff are always friendly and accommodating! And staff are always friendly and accommodating! More

The service experience was good. Waiting room was fine and they welcomed my dog and that was good for us . Waiting room was fine and they welcomed my dog and that was good for us . More

Always exceptional appearance and attentive staff, only downside on this visit, after battery change eyesight wasn’t working downside on this visit, after battery change eyesight wasn’t working More

Dealer rater sucks! Dealership is awesome! Mark is awesome! Treated like family! Dealer rater sucks Dealership is awesome! Mark is awesome! Treated like family! Dealer rater sucks More

The service and parts department were very helpful. They advised me to order headlight assembly unit online. They held it till my appointment date and time and replaced the one my vehicle. Doing thi They advised me to order headlight assembly unit online. They held it till my appointment date and time and replaced the one my vehicle. Doing this actually saved me at least $500 versus letting the Wilmington Subaru location replace it. More