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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,306 Reviews

1,306 Reviews of Randy Marion Subaru - Service Center

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February 28, 2024

Service was incredible. I was able to text Kathryn and tell her my issue and she had me in for service as soon as I was able to get in. Really appreciate Kathryn and the te More

by LIZMALLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
February 28, 2024

Randy Marion Subaru is what I consider to be a quality auto dealer. Sales is a no pressure experience and entire process can take less than an hour to complete. Service ie easy to schedule online or by ph More

by ALANSUMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Always EXCELLENT Service - Definitely the BEST Dealership and Service Department we have worked with! Your Head Managers run a GREAT Dealership!!! More

by BRENROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom, Hailey McCann
February 27, 2024

Katherine and the service department take care of me every time. Service and hospitality are in their nature. More

by mcraigking
Recommend Dealer
Yes
Employees Worked With
Adam Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
February 27, 2024

I found the service outstanding. It appears in looking around to be Customer Friendly. Most helpful to me was.kathryn ranson. She got me through the process and answer my questions. More

by LONDONYORK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ranson
February 26, 2024

Kathryn took care of my headlight problem in a fast and efficient manner, especially after I informed her I needed to return quickly to my bank! More

by MIKEY529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
February 26, 2024

The staff were friendly and helpful. The oil change was completed in a timely manner. More

by PAHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
February 26, 2024

Mark was excellent taking care of me! He kept me aware of everything that was done More

by GHANLEY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Everyone is so professional, kind, and helpful. This includes everyone from sales to service. They all really care about taking care of you and your car. More

by ASHILBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Elliot--5 stars, Kathryn Ransom, Hailey McCann
February 23, 2024

Kathryn always goes above and beyond to keep me informed about any issues with my car. She is the absolute best person to work with in the service department! More

by nataliewilliams2534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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