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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,345 Reviews

1,345 Reviews of Randy Marion Subaru - Service Center

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February 02, 2024

Randy Marian Subaru made a difficult situation for me and my family easy. Service and sales went above and beyond to make sure we were good. More

by jeffhawkins.writer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Rockwell, Tom Gilbert, Kathryn Ransom, Ron Figat, Hailey McCann
January 31, 2024

The only reason I keep coming back is because of the wonderful service department...especially the service advisors. Please stop charging 3% for customers using a credit card. I think this is a bad p More

by mdcrowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
January 31, 2024

Prompt service. Friendly and helpful personnel who were willing to explain and answer all questions even to the extent of coming out to my car and showing me how som More

by luna435467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom, Hailey McCann
January 31, 2024

Ron &Kathryn went above and beyond to help us out, Your fortunate to have them on your team, More

by EIGER400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom, Ron Figat
January 31, 2024

An outstanding dealership with no pressure sales. Josh Elliott was the best salesperson that my wife and I have worked with. The entire staff at Randy Marion Subaru were friendly throughout the entir More

by rrbaker540
Recommend Dealer
Yes
Employees Worked With
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Elliott
January 30, 2024

Always excellent customer care and repair service each time I Thank you for your service. More

by oldschooltoo52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom, Hailey McCann
January 29, 2024

Thanks to Hailey McCann's precise awareness and attention to detail, Randy Marion Subaru will keep my future business. I can only hope the future interactions with this dealership remain in the highest stand More

by twoevos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey McCann
January 29, 2024

Good timely service, nice folks to work with. They saved my parts as i requested. More

by DSUMMERVILLE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 28, 2024

Very professional experience, Kathryn is very knowledgeable, and attended to my concerns as soon as I arrived. More

by BRNEAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
January 28, 2024

I won’t be back. For a company this large to charge an up charge for using a credit card is greedy and ridiculous. More

by Dan P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Coffee
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