Randy Marion Subaru - Service Center

An excellent experience, as always! Quite quick, knowledgeable, very professional and courteous. I don't know for sure, but since they called her "Kat," I think I should thank Kathryn Quite quick, knowledgeable, very professional and courteous. I don't know for sure, but since they called her "Kat," I think I should thank Kathryn Ransom for taking such good care of me and my car. I love my new Forester! More

Very professional staff. The people greeting the customers makes you feel welcome. The waiting area is relaxing, yet provides you space to work or read. Subaru apparel looks The people greeting the customers makes you feel welcome. The waiting area is relaxing, yet provides you space to work or read. Subaru apparel looks very welcoming and the mint is refreshing. More

The service was great. The waiting time was minimum and Mark communicated with me throughout the process. Thank you! The waiting time was minimum and Mark communicated with me throughout the process. Thank you! More

Everyone was the nicest, informative, really went the xtra mile to make sure I had the best experience. xtra mile to make sure I had the best experience. More

Always great service at the Mooresville location. There are 2 gentlemen who control the service area and do an excellent job. Thanks There are 2 gentlemen who control the service area and do an excellent job. Thanks More

Overall great customer service. From the minute you walk in until you leave. Very patient staff From the minute you walk in until you leave. Very patient staff More

As usual, service was prompt efficient and friendly. Tom Gilbert is a great representative for this dealership. Tom Gilbert is a great representative for this dealership. More

My two Subi's get great care, as do I. Thanks Tom. Keep up the good work! Thanks Tom. Keep up the good work! More

Great experience! Friendly and helpful people at the service counter. The waiting lounge was clean, comfy and had water & snacks. My only complaint was the time it Friendly and helpful people at the service counter. The waiting lounge was clean, comfy and had water & snacks. My only complaint was the time it took to diagnose my car’s issue but I forgave them quickly when they informed me that the problem will be covered by an extended warranty (even though I bought the car used from a private party & not the dealership) and won’t cost me a dime! More

Great, open service. Everything was fully laid out. The loaner car was an added benefit. Everything was fully laid out. The loaner car was an added benefit. More