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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,345 Reviews

1,345 Reviews of Randy Marion Subaru - Service Center

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January 28, 2024

Mark, one of the service writers, goes above and beyond to keep our Subaru in top shape. More

by RONNIEALYTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Service was great, finished before ahead of schedule. Everyone is always there pleasant and friendly. More

by Tina.mcracken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
January 28, 2024

Mark, Tom, and the rest of the crew are always helpful and do a good job. I have purchased 6 vehicles from Randy Marion Subaru and the service is one of the reason why. More

by Dale-Rockwell
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom
January 27, 2024

We were pleased with being able to get our car serviced and the recall done at the same appointment. We appreciated that they kept us updated on the progress. Thanks for the water/coffee and snacks while More

by pkluze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 26, 2024

Outstanding Service Department. Tom kept me informed from check in, progress and when my car was ready. More

by MMORETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 26, 2024

Randy Marion Subaru went over and above my expectations. I live 90 minutes away but I’ll be taking my Subaru here from now on. Thank you! More

by TERI1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
January 25, 2024

Great customer service. Tom Gilbert kept me informed of what was going on, knowledgeable on questions that I had and just a delightful person. I live two hours away and will More

by SUNFLOWER814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 25, 2024

Took the time needed to troubleshoot and try a lower cost repair, before replacing an intermittently failing power steering pump. More

by JJMEAD.1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
January 24, 2024

The service team were great to work with. Nice clean waiting room . Overall great experience!!! More

by greyshutt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
January 23, 2024

My Service Advisor was spectacular. Nice waiting area. Too bad the family has gone super political. I will go to another dealership. Big turn-off. More

by dcap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Kennedy
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