Randy Marion Subaru - Service Center
Mooresville, NC
1,311 Reviews of Randy Marion Subaru - Service Center
I have always received professional courteous service from Randy Marion Subaru and today did not disappoint. from Randy Marion Subaru and today did not disappoint. More
Staff is very courteous, and they have a comfortable waiting area if you decide to stay. waiting area if you decide to stay. More
The entire service experience was top notch as always. We have always had great experiences. We have always had great experiences. More
I recently had the pleasure of experiencing outstanding customer service at the Randy Marion Subaru dealership, and I must commend them for their exceptional service app. From start to finish, my interacti customer service at the Randy Marion Subaru dealership, and I must commend them for their exceptional service app. From start to finish, my interaction with their service team through the app was seamless and exceeded all expectations. First and foremost, the app itself is user-friendly, making it incredibly easy to schedule a service appointment. The intuitive interface guided me through the process effortlessly, allowing me to select the necessary services, choose a convenient appointment time, and even provide specific details about my vehicle's needs. What truly set Randy Marion Subaru apart was the personalized attention and communication throughout the service process. I received timely updates on the status of my vehicle, including notifications when it entered the service bay, updates on the progress, and a final notification when the service was completed. This level of transparency instilled confidence and trust in the dealership's commitment to keeping me informed. Furthermore, the staff's responsiveness to inquiries made me feel valued as a customer. Any questions I had were promptly addressed, showcasing a commitment to customer satisfaction. The courtesy and professionalism displayed by the service team were exemplary, making the overall experience pleasant and stress-free. They even left a hand written post-it note and a couple Yprk patties. Many thanks!! More
I have always had a good experience at this dealership. The staff is excellent, and service is always quick The staff is excellent, and service is always quick More
Second service on my Genesis GV70 went smooth as silk. Service was ready when I arrived and wait was short. Mark and his team are super. I will be back. Service was ready when I arrived and wait was short. Mark and his team are super. I will be back. More
Great experience as always from Randy Marion Subaru. Always great customer service. Thank you very much. Always great customer service. Thank you very much. More