Randy Marion Subaru - Service Center

Mark took great care of me. Courteous and professional. Good communication. Identified my options. Answered my questions. Got me in and out. Courteous and professional. Good communication. Identified my options. Answered my questions. Got me in and out. More

Marc was very pleasant and professional. He explained everything that was going to be worked in my car in a very understandable way. He explained everything that was going to be worked in my car in a very understandable way. More

Alignment was fine after, but was my 3rd visit for this. Other than that, it was good. Other than that, it was good. More

Great service-just took longer than expected… but they gave me “ a loaner” 2024 car for use around town… so I wasn’t inconvenienced… but if I had any long distance travel plans.. could have been a bit in gave me “ a loaner” 2024 car for use around town… so I wasn’t inconvenienced… but if I had any long distance travel plans.. could have been a bit inconvenient! More

Always a pleasant experience. Advisor was friendly and keep me informed of progress and estimated time. Great waiting area. Advisor was friendly and keep me informed of progress and estimated time. Great waiting area. More

The check in process is always easy. The waiting area is comfortable and stocked with water, coffee, and snacks. I always feel welcomed. The waiting area is comfortable and stocked with water, coffee, and snacks. I always feel welcomed. More

Tom and service department did a great job with service along with spending extra time in helping to identify concern along with spending extra time in helping to identify concern More

Due to the minimal mileage we put on our cars of late, the annual state inspections and annual oil changes account for most all our visits. Still, Tom G treats us like frequent flyers. the annual state inspections and annual oil changes account for most all our visits. Still, Tom G treats us like frequent flyers. More

Jessica and Mike provided an incredible experience. I brought my 2019 Outback in with a parasitic battery drain. Other dealerships and Subaru Corporate DID NOTHING to help with this common issue. Mik I brought my 2019 Outback in with a parasitic battery drain. Other dealerships and Subaru Corporate DID NOTHING to help with this common issue. Mike immediately diagnosed the issue and solved it. I am not normally overwhelmed by professionalism, but this service department stands apart from other Subaru dealerships and ownership groups. Really well done. More

The service department at Randy Marion Subaru is the best. Mark Welborn the service writer makes sure your experience there is the best that it can possibly be. best. Mark Welborn the service writer makes sure your experience there is the best that it can possibly be. More