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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,339 Reviews

1,339 Reviews of Randy Marion Subaru - Service Center

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January 08, 2024

Marc was very pleasant and professional. He explained everything that was going to be worked in my car in a very understandable way. More

by bikelady14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2024

Alignment was fine after, but was my 3rd visit for this. Other than that, it was good. More

by FAST50211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
January 07, 2024

Great service-just took longer than expected… but they gave me “ a loaner” 2024 car for use around town… so I wasn’t inconvenienced… but if I had any long distance travel plans.. could have been a bit in More

by jakukowski
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 06, 2024

Always a pleasant experience. Advisor was friendly and keep me informed of progress and estimated time. Great waiting area. More

by DOBE32792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 06, 2024

The check in process is always easy. The waiting area is comfortable and stocked with water, coffee, and snacks. I always feel welcomed. More

by JUDIGEORGE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 04, 2024

Tom and service department did a great job with service along with spending extra time in helping to identify concern More

by joelsandock
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 04, 2024

Due to the minimal mileage we put on our cars of late, the annual state inspections and annual oil changes account for most all our visits. Still, Tom G treats us like frequent flyers. More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 01, 2024

Jessica and Mike provided an incredible experience. I brought my 2019 Outback in with a parasitic battery drain. Other dealerships and Subaru Corporate DID NOTHING to help with this common issue. Mik More

by FRANKENBERGNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos, Michael Coffee
December 31, 2023

The service department at Randy Marion Subaru is the best. Mark Welborn the service writer makes sure your experience there is the best that it can possibly be. More

by MARTY.BYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

We were having trouble with our touch screen. Our service agent was very helpful. Took detailed notes. After service it is now working properly. More

by CHARLESCOWELL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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