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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
893 Reviews

893 Reviews of Randy Marion Subaru - Service Center

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June 16, 2023

Staff were professional, knowledgeable and efficient. Service advisors checked me in promptly, all services and pricing were explained clearly. More

by hillpm2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Very pleasant and efficient. I appreciate that he gave me a time limit for the work and was right on time. More

by GARVERB
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

I appreciate Tom’s attention to detail, the fact that he always explains what is being done and keeps me apprised of how long it will take. Also appreciate the mechanical expertise I have always experience More

by rosemaryklein924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert
June 16, 2023

Everyone is so nice and interested in you and your vehicle! The waiting area is perfect. Thank you! More

by butlermw704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Staff is courteous and competent. Work is expertly and promptly performed. Randy Marion Subaru is excellent in all respects. More

by TJPRPH1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
June 15, 2023

I trust Mark and the service crew at Randy Marion Subaru. They are friendly, helpful and do a good job with my car! More

by CAROLBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Even though I had my doubts, Mark and Randy Marion helped me understand the process to go through to make sure my issue was resolved. They assured me that if the first step didn't work that they would keep w More

by eva.dohogne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

I love the dealership they are customer friendly and knowledgeable. I never had any problems dealing with them. More

by AEPOLLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Michael Coffee
June 15, 2023

Always very friendly and efficient. Explanation of service is always clear and willing to provide ride to a close department store while car is being serviced. More

by SARGENT.JANET
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman (?) explained my oil leak thoroughly and showed me the problem, Tom Gilbert
June 14, 2023

They are Effective, hard working and friendly. They enjoy what they do and talk effectively with the shop More

by ARAK56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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