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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,309 Reviews

1,309 Reviews of Randy Marion Subaru - Service Center

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October 19, 2023

I was very happy with the Mechanic, I wish I knew his name I want him again, who worked on my car I could tell he did a very good job once I got in it. Tom has always been the best representative for thi More

by SLZEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
October 19, 2023

Great customer service. The techs are very knowledgeable and friendly. Jarrett, Kat and Wendell were great to work with. More

by CHRISTOPHERNUGNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett, Kathryn Ransom
October 18, 2023

They were courteous and resourceful in trying to help me with an issue with my phone and power outlet. More

by CINDYHITCHCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson
October 18, 2023

Everyone was kind and helpful. Service was prompt. I love Randy Marion Subaru. Thank you More

by LORIE1216
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
October 18, 2023

In and out quickly. Service department very easy to work with. Pretty good experience. Thanks More

by harmonj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
October 18, 2023

Check in was simple and the service I needed was accomplished within the estimated time frame. More

by rowlesnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
October 16, 2023

Awesome trust the process. Special thanks to Frank Tilghman sales and leasing professional and Hailey McCann service lane manager. Thank you for your time and dedication. More

by dmathis00
Recommend Dealer
Yes
Employees Worked With
Frank Tilghman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey McCann
October 16, 2023

Mark Wilburn is extremely knowledgeable and helpful. Pinpointed a potentially serious issue that needed attention. So nice to deal with someone as trustworthy and experienced as Mark. More

by CIWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
October 16, 2023

Mark always provides great communication. Randy Marion Subaru provides great service. You don't need 15 words to say this. More

by roblittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

Tom did a great job in solving the issues we had with the key fob issue. More

by DPOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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