Randy Marion Subaru - Service Center

Kathryn was awesome! Answered all my questions thoroughly! Very friendly atmosphere and very clean ! Good variety of snacks! Answered all my questions thoroughly! Very friendly atmosphere and very clean ! Good variety of snacks! More

Everyone was helpful and courteous. I appreciated the Shuddle service as well.Waiting area is very nice and comfortable. I appreciated the Shuddle service as well.Waiting area is very nice and comfortable. More

Tom always helps me out when I need service and the whole team are genuinely good and nice people. team are genuinely good and nice people. More

I enjoy the wait in such an impeccably clean and friendly atmosphere everywhere in the building. Communication was very good. atmosphere everywhere in the building. Communication was very good. More

I came in off the road on my way to Ohio. My 2022 Subaru Crosstrek was emitting an unusual odor. Tom Gilbert immediately diagnosed it as a plastic bag that had blown up under the car and wr My 2022 Subaru Crosstrek was emitting an unusual odor. Tom Gilbert immediately diagnosed it as a plastic bag that had blown up under the car and wrapped around the exhaust. I was treated so courteously and did not have to wait long before the issue was resolved and I was on my way. Thank you soooo much for the attention, the quick diagnosis and the painless remedy. So very appreciative. More

Tom provided exceptional professional service, kept me updated and informed on the work being performed. His knowledge and courtesy is excellent! updated and informed on the work being performed. His knowledge and courtesy is excellent! More

I love the service department here so much! I wish I could take all my vehicles including my non-Subaru vehicles here. As a matter of fact, I think when it comes time to replace my other vehi I wish I could take all my vehicles including my non-Subaru vehicles here. As a matter of fact, I think when it comes time to replace my other vehicles, they will be Subarus just so I can take them to this service department! More

I arrived just prior to my appointment and was quickly and professionally greeted. Explained the reason for my visit and service requested (12 month service) and was checked in and taken to waiting area. and professionally greeted. Explained the reason for my visit and service requested (12 month service) and was checked in and taken to waiting area. Within 45 minutes was advised service was complete. Checked out and was on my way. Excellent Service! More

Tom working at the service desk kept me informed and was pleasant and helpful. Positive experience pleasant and helpful. Positive experience More

Great dealership, they really care about their customers. I will always return there for service on my Subaru. I will always return there for service on my Subaru. More