Randy Reed Chevrolet
St Joseph, MO
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I took my 2022 truck in it kept saying sd card removed. They said sd reader was bad they had to order a new one it would take 3 or 4 days to get it in. That was over a month and half ago haven't heard from They said sd reader was bad they had to order a new one it would take 3 or 4 days to get it in. That was over a month and half ago haven't heard from them at all. Guess i'll go get it done elsewhere. More
This place is a joke, i would recommend car city at this point. They had my car over 10 days, drove it for 2 and received an engine code failure. point. They had my car over 10 days, drove it for 2 and received an engine code failure. More
The service department will rep you off if you do not do your homework on repair cost. They mark up materials way to much and they max out there labor time more than anyone else in town. You can definitely your homework on repair cost. They mark up materials way to much and they max out there labor time more than anyone else in town. You can definitely save money going somewhere else for repairs and still have the same quality of service. More
My Ford truck blew a brake line on the Interstate while on a cross-country move. I limped into Reed Chevrolet and Tom Pflugradt in your Service Department provided outstanding customer service to me. He on a cross-country move. I limped into Reed Chevrolet and Tom Pflugradt in your Service Department provided outstanding customer service to me. He secured the truck with my belongings in the Service Bay overnight and was able to get my truck fixed and back on the road the following afternoon, despite it being a Ford. Tom went way out of his way on both a professional and personal level to make sure that I had adequate accommodations for my unexpected overnight stay in St. Joseph, even providing his personal cell number to contact him if I had any problems or questions. Tom epitomizes why Reed Chevrolet is rated Number 1 and I sincerely appreciated his compassionate and caring customer service; you're Number 1 in my book Tom! More
My truck broke down on the freeway and I brought it in on a Monday morning and even though they were booked through the week the squeezed my truck in and diagnosed it and had it fixed and ready for me to get a Monday morning and even though they were booked through the week the squeezed my truck in and diagnosed it and had it fixed and ready for me to get back on the road so I could finish my trip as I travel for work!! Thank all of you ! Your efforts are greatly appreciated!!! Thank you! More
Kept my duramax 8 days. Changed turbo. Charged me 5256.13$. When they called me to pick it up, it still needed a dealer regen. Still had the same error code as when I brought it out to start with. Th 5256.13$. When they called me to pick it up, it still needed a dealer regen. Still had the same error code as when I brought it out to start with. They did a dealer regen and the error code went out. I get the feeling these guys are parts changers. They change parts because the don’t know what is wrong. When I brought. It to them I told them that GMs code said it needed a dealer regen. When they gave it back to me it still said it needed a dealer regen. I didn’t even get it off the lot before they had to try again. More
It was very nice to get a new car again. It will last me the rest of my life I'm sure. As always we get the best of care. Dennis Quinn is always there to answer all questions. the rest of my life I'm sure. As always we get the best of care. Dennis Quinn is always there to answer all questions. More
Amazing service! They have wonderful employees and offer so many great services! They make buying and scheduling service from them so easy. Would recommend to all! so many great services! They make buying and scheduling service from them so easy. Would recommend to all! More