Randy Wise Buick GMC

My experience with Randy Weiss has been fabulous. I have purchased my last 2 leases from them and so have my parents. Charlie Burgee has been awesome. He is trustworthy and is giving us the best deal. Wh purchased my last 2 leases from them and so have my parents. Charlie Burgee has been awesome. He is trustworthy and is giving us the best deal. Whenever anything goes wrong, he is there to help...always!! We were in a car accident on father's day (June 18th) in our 6 mos. old Acadia. Unfortunately, it wasn't totalled and had $16,000 worth of damage. It took 59 days and that really didn't even bother me because they gave me a nice car to drive. Anyhow, I got it back with a bad smell. I was going to wait it out for 2 days to see if it lessened. Well, 2 days later coming home from the waterpark in Waterford, our car started smoking bad. I had 4 girls in the car and it was Friday night at about 5:45. I pulled right off on 75 by Dixie highway and a guy said I was leaking transmission fluid. My 10 year old was crying because she thought our car ws going to explode after the car accident in this same vehicle. My husband was at his class reunion and my parents were out of town, so I called Randy Weiss and talked to Don from the body shop. Of course, he apologized and called Fenton towing and was going to take care of it. Unfortunately, their flatbed was in Mt. Morris so we waited a little over 2 hours. I was just glad to see them and understand that things were out of my hand. They gave us a Jeep Grand Cherokee to drive home. All is well and again Randy Weiss has been fabulous, but this latest ordeal wasn't great. To finally get my car back, after they almost had to completely rebuild it, and to then 2 days later have such a big problem is disappointing. I am sure they will rectify the situation, but I am not really happy with this latest issue. THey had 59 days to do it right and then to have that big issue happen. Again, I have been 100% pleased with all the aspects of the Randy Weiss dealership, but hope this last snag doesn't happen again. More

I received great service from Efram Washington at Randy Wise and was given a great quote that beat out the others. I purchased my vehicle without all of the hassle and long wait times at the dealer. I also Wise and was given a great quote that beat out the others. I purchased my vehicle without all of the hassle and long wait times at the dealer. I also loved the bonus of email communication! More

I go to Randy Wise Buick GMC to get my Chevy and Oldmobile parts because they take the time to help me look up old and discontinued parts, no matter how long it takes. They are always friendly and Oldmobile parts because they take the time to help me look up old and discontinued parts, no matter how long it takes. They are always friendly and knowledgeable. More

Dealership went out of their way to make sure I was satisfied. Would recommend their dealership to anyone interested in purchasing a new or used vehicle. satisfied. Would recommend their dealership to anyone interested in purchasing a new or used vehicle. More

Lisa is professional, knowledgeable, efficient and provides great customer service. My family and I have worked with Lisa in the past, and we will continue to work with her in the future for all our v provides great customer service. My family and I have worked with Lisa in the past, and we will continue to work with her in the future for all our vehicle needs. Regards, Julie Chopp More

Steering module needed replacement on 2008 Malibu that had 40,000 miles. Had gone to another GM dealership and was charged $79 for repair estimate and told repair would be approximately $733 ( minus $79 e had 40,000 miles. Had gone to another GM dealership and was charged $79 for repair estimate and told repair would be approximately $733 ( minus $79 estimate). Mr. Hampton authorized a goodwill repair and only charged $100 deductible. Since we are on Social Security the savings was greatly appreciated. Mr. Hampton could not have been nicer and his staff reflects his leadership. Would definately recommend this dealership. More

Dale Payne has been my salesperson for my past three of four vehicles. He iscourteous, honest, pleasant, knowledgeable and well-informed. Just recently, my 80 year old mother purchased a new Terrain from D four vehicles. He iscourteous, honest, pleasant, knowledgeable and well-informed. Just recently, my 80 year old mother purchased a new Terrain from Dale and he went above and beyond to help her and make her feel comfortable. More

Efrem was a terrific person to work with. He guided me through the process of finding a vehicle, trade-in of my current vehicle, and the overall purchase of my new vehicle. He constantly stayed in contac through the process of finding a vehicle, trade-in of my current vehicle, and the overall purchase of my new vehicle. He constantly stayed in contact with me in order to make me a very happy customer. Even after purchasing the car, I noticed a blemish which he took care of very quickly and conveniently. Efrem is a great sales person and Randy Wise is a great partner in my new car purchases. Great Job!!! More

The internet has changed how car dealerships price cars. One thing that has not changed is how customers can be treated when they arrive. I was treated very well! I recommend this place, but I also ha One thing that has not changed is how customers can be treated when they arrive. I was treated very well! I recommend this place, but I also had a friend 'escort' me thru to their place. I walked in knowing quite a bit about this place and knew what kind of car I was looking for. A 4 door, mid-size sedan with good MPG, low mileage, and would last 10 years. They had quite a few cars like this. I ended up with a car that was a lot better then I thought it would be and still met the criteria I was looking for. The price is the price, but the sales rep (Nick)moved fast, was knowledgeable about what they had, I was treated well, they handled things with professionalism. I arrived at 9am and left at 12ish. Would have been earlier, but for some customers ahead of me who took a long time getting their financing in order. More

We called Dale to let him know we were in the market for a used car. We gave the parameters of what we wanted and away he went. Dale did his home work, presenting with us with several choices and came up a used car. We gave the parameters of what we wanted and away he went. Dale did his home work, presenting with us with several choices and came up with the "Perfect" car for us. We couldn't be happier with the service Dale and everyone we dealt with at Randy Wise provided. More