Range Rover Land Rover Pasadena

We had a fantastic experience purchasing our car here! Roberto was incredibly helpful, nice, and professional throughout the entire process. He was very attentive to our needs and made sure everything wen Roberto was incredibly helpful, nice, and professional throughout the entire process. He was very attentive to our needs and made sure everything went smoothly. We absolutely love our car and truly appreciate the great customer service we received. Highly recommend buying a car here. More

Big fan of Range Rover Land Rover Pasadena, great service and great people. Terry is the best! and great people. Terry is the best! More

Didn't feel pressured. Service I received was excellent. Worked within my budget. Happy customer! Service I received was excellent. Worked within my budget. Happy customer! More

I loved my experience at Land Rover Pasadena. Everyone was extremely nice and incredibly helpful. Everyone was extremely nice and incredibly helpful. More

Very amature sales team. Made a deal on price and then they tried to change the deal. Said they would email the documents, then they sent information for other customers. Made a deal on price and then they tried to change the deal. Said they would email the documents, then they sent information for other customers. Asked for the correct documents, no reply. Ultimately, the deal go done but it was the most painful deal in over 30 years. More

DO NOT BUY FROM RANGE ROVER PASADENA – WORST EXPERIENCE EVER I’ve purchased vehicles before, but this was by far the worst dealership experience I’ve ever had. I bought a car from Range Rover Pasadena, EVER I’ve purchased vehicles before, but this was by far the worst dealership experience I’ve ever had. I bought a car from Range Rover Pasadena, and it took them five months to send me the title and plates. For five months, I was paying for a car that just sat in my driveway because I couldn’t legally drive it. Absolutely unacceptable. The finance manager, Carlos, is completely incompetent and unresponsive. He ignored my emails and made zero effort to help resolve the situation. The sales manager, David, straight-up lied to me, promising to send me a reimbursement check for the time I couldn’t use the car. That check never came. He made a promise and never followed through—dishonest and unprofessional. At this point, I am seriously considering filing a formal complaint with Land Rover USA, the Better Business Bureau (BBB), and the DMV for their failure to handle something as basic as title and registration in a timely manner. This dealership should be held accountable for the frustration, wasted time, and financial burden they caused me. I honestly don’t know how Carlos and David still have jobs when they treat customers like this. If you value your time, money, and sanity, STAY FAR AWAY from Range Rover Pasadena. I regret ever doing business with them. More

Salesmen Robert and James were amazing. Carlos in finance was the best also. The whole experience was great. Highly recommended! Carlos in finance was the best also. The whole experience was great. Highly recommended! More

I receive it offer 71K when I goes give it to him vehicle is off of Route 64K this is such a idiot is off of Route 64K this is such a idiot More

Horrible customer service. They kept my car for about a month and still couldn’t fix my car right. And return my car with scratches. Clayton in service customer communication s They kept my car for about a month and still couldn’t fix my car right. And return my car with scratches. Clayton in service customer communication skills is really bad. I had to repeat the issues to him over and over every time I called. I’m never ever taking my car back here! More

I called to see if they had a model I was interested in buying. No one ever called me, or, called and would not leave a message. buying. No one ever called me, or, called and would not leave a message. More