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Rapids Honda

Coon Rapids, MN

4.4
2,674 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,674 reviews

December 30, 2020

Everyone at the Rapids Honda in Coon Rapids MN was wonderful to work with. I really enjoyed my time purchasing my new vehicle from them. More

by baileybond007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson, Shane Stegeman
Dec 30, 2020 -

Rapids Honda responded

Thank you for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! We hope you enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 30, 2020

I got a same day oil change appt. and the service was very fast! Friendly staff and clean waiting area. We will be back again More

by Carmomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Dec 30, 2020 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We appreciate you taking the time to write us a five-star review! We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 30, 2020

The staff of Rapids Honda is an All-star team... They are friendly, courteous, and work to meet the needs of their customers. Myles was great and awesome to work with. I would recommend this dealership to an More

by fbiney23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Katie Young, Maddie Campbell, Myles Van Den Boom
Dec 30, 2020 -

Rapids Honda responded

Hello, Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Myles was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 30, 2020

I came in to have my rear windshield wiper fixed, and I came in to have my rear windshield wiper fixed, and they started changing my oil. When they looked at the wiper they replaced a fuse, on my way hom More

by wlaurie793
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marlin Haney
Jan 16, 2021 -

Rapids Honda responded

Hi, We are very sorry to hear that you weren’t fully satisfied with your experience. If you wouldn’t mind reaching out to me directly, I would like to see if there is anything we can do to turn this around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 29, 2020

Very friendly staff. Clean and comfortable waiting room. The only thing worth mentioning is that it took an hour for an oil change. Not sure why but not really a big deal. Just plan for sitting around for More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Dec 29, 2020 -

Rapids Honda responded

Thank you for taking the time to submit a review. We are so glad we could assist you with your service needs. We truly appreciate your business. We apologize, however, for the unusually long wait time. If you would like to further discuss your concerns, feel free to contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 28, 2020

They are really dedicated n helpful toward customer’s.i really appreciate it.lady name Sheila call us frequently n she give us good deal.otherwise we were thinking to buy car from other dealer.specially t More

by namphun416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila, Roy Lacey, Kevin Kue, Roger Thomas
Dec 28, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sheila met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Dec 28, 2020 -

namphun416 responded

Thank you for ur wonderful service. Specially Thanks giving us a good deal.I recommend other customer’s should Visit rapid Honda.

December 28, 2020

Very good attention, excellent service and responsibility in dealing with clients as well as speed in solving problems or concerns.Very friendly and professional job. More

by epilot412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith, Jorge "Jorch" Espinosa
Dec 28, 2020 -

Rapids Honda responded

Thank you! We appreciate your business. Jorge "Jorch", Lucas and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 28, 2020

Marlin and Rapids Honda are great! good price, work was done well and promptly. I have used Rapids for the last two years and am very satisfied everytime. More

by tomc13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Dec 28, 2020 -

Rapids Honda responded

Tom, Thank you for taking the time to write this review and let us know Marlin and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 27, 2020

I sent my Accord for regular oil change. Luke called back regarding a recall and they took care of it. Luke kept me updated with the progress and was very helpful More

by nshadfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Dec 28, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 27, 2020

It's always relaxing and enjoyable to come to Rapids Honda for the excellent car care we get. We enjoy the time to relax, enjoy some hot chocolate and know that our car is being meticulously cared for. More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Dec 28, 2020 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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